Medical Administrative Assistant

Medical Administrative Assistant

Passport Health is looking for a dependable, adaptable Medical Administrative Assistant to join our team in the Boston area. This is a full-time opportunity for someone who enjoys working with patients, supporting clinic operations, and contributing to a team where flexibility and a willingness to help are important.

The ideal candidate will work primarily from one or two clinic locations, with flexibility based on office space and operational needs. Medford and Quincy are currently preferred primary locations, with opportunities to train at and occasionally provide coverage at our Newton location or other nearby clinics as needed.

Schedule & Location:

• Full-time, up to 40 hours per week
• Monday–Friday, 8-hour shifts
• Start times may vary based on clinic and operational needs, so flexibility is required
• Primary clinic location(s) will be determined based on the operational needs, with Medford and Quincy clinics required at minimum
• Must be willing to travel to other nearby clinic locations for training and occasional coverage during staff callouts or periods of increased demand

What You'll Do:

• Assist with patient check-in, registration, and administrative processes
• Prepare patients for appointments and provide clinical support within the scope of the role
• Assist providers and clinic staff with day-to-day patient care
• Maintain accurate patient and clinic records
• Support scheduling, phone calls, and other administrative needs
• Help maintain an organized, welcoming, and professional clinic environment
• Support clinic operations beyond direct patient care when needed
• Travel between assigned clinic locations for training and occasional coverage based on operational needs
• Adapt to changing clinic schedules, staffing needs, and patient volume
• Follow company policies, clinical procedures, and applicable regulatory requirements
• Provide excellent customer service and represent Passport Health professionally

What We're Looking For:

• Reliable, flexible, organized, and comfortable taking ownership of their work
• Previous Medical Assistant, healthcare, clinical, or administrative experience
• Comfortable working directly with patients
• Communicates clearly and professionally
• Organized and able to manage multiple priorities
• Can work independently while also contributing to a team
• Willing to travel between nearby clinic locations for training and occasional coverage
• Comfortable adjusting work locations and start times when operational needs require it
• Takes initiative and is willing to help wherever needed
• Demonstrates adaptability and a commitment to providing a positive, professional patient experience

Why Join Passport Health?

At Passport Health, you'll have the opportunity to work in a unique healthcare environment focused on travel medicine and preventive care. Our clinics provide a professional, patient-focused setting where your work directly contributes to helping people travel safely and confidently.