Customer Relations Representative - State Farm Agent Team Member

Customer Relations RepresentativeAs a Customer Relations Representative with State Farm, Larry Ice II agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.Responsibilities:Establish customer relationships and follow up with customers as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.Benefits:Hourly pay plus commission/bonusGrowth potential/Opportunity for advancement within my agencyPaid time off (vacation and personal/sick days)Simple IRAValuable career-building experienceRequirements:Excellent communication skills - written, verbal and listeningEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreamsPeople-orientedProactive in problem solvingDedicated to customer servicePride in getting work done accurately and timelyAbility to make presentations to potential customersAbility to effectively relate to a customerBilingual - Spanish preferredApplicable state insurance licenses will be required.Compensation: $38,000.00 - $64,000.00 per yearLooking for the skills and confidence to run a business in the future?This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.About Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.If you want a career, not a job, then we encourage you to apply.State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.