Exhibitor Coordinator (Program Administrator 1) - PN: 20068114

Exposition Planning & Management Research and analyze Safety Congress operations to identify best practices and opportunities for improvement. Assess trends in the convention, tradeshow and occupational safety and health industries to recommend operating procedures, expo management strategies, floor plan designs and performance benchmarks. Identify, research, and solicit safety, health, wellness and workers’ compensation companies as potential exhibitors or attendees through multiple outreach channels. Identify and solicit advertising and exhibit space buyers using industry publications, online searches, referrals and other marketing resources. Develop, document and implement strategies to retain exhibitors and build long‑term industry relationships. Recommend contractual terms for exhibitors based on industry standards and agency goals, and monitor exhibitor compliance with contract conditions. Conduct cost studies of local and national tradeshows and conventions; use findings to recommend pricing structures, program offerings, advertising options and budget considerations. Develop and implement exhibitor customer service plans, including marketing materials, operational guidelines, service order processes, installation/dismantle procedures and savings initiatives. Research technology solutions to enhance the in‑person and online convention experience; recommend digital tools for exhibitor communication, marketing and service delivery. Conduct surveys and evaluations to measure customer satisfaction and program effectiveness. Prepare reports and recommendations for event enhancements; assist in implementing approved changes related to expo operations. Lead RFP development, vendor evaluation and coordination for expo service providers, including audiovisual, registration, transportation, signage, installation labor and facility partners. Support the Event Manager in implementing new systems, policies and initiatives to increase overall event efficiency and service levels. Data, Reporting & Budgeting Develop and maintain databases to monitor exhibitor participation and educational programming trends. Create queries and reports to summarize event performance and identify improvement opportunities. Develop measurement tools for participant feedback, analyze results and prepare summary findings. Provide recommendations for the annual operating budget for the agency’s annual convention. Onsite & Online Event Support Deliver onsite and virtual service to exhibitors and contracted vendors during the annual convention. Facilitate installation and dismantle of in‑person and online exposition booths and program components. Coordinate service delivery among contracted vendors to ensure smooth operations. Resolve onsite and online conflicts in accordance with agency policy and contractual requirements. Qualifications To qualify, you must clearly demonstrate: Completion of an undergraduate core program in business administration, management science or public administration AND 12 months of training or 12 months of experience in a supervisory, administrative or managerial position involving limited research and public contact. If assigned to operate vehicles regulated by Section 4506.01, a valid commercial driver’s license is required. OR completion of an undergraduate core program in an academic field commensurate with the program area to be assigned, AND 12 months of training or 12 months of experience in a supervisory, administrative, managerial or staff position involving limited research and public contact. Valid commercial driver’s license required if applicable. OR 36 months of training or 36 months of experience in business administration, management science or public administration. Valid commercial driver’s license required if applicable. OR equivalent of the minimum class qualifications noted above. Position Specific Minimum Qualification 24 months of experience in trade show, convention, conference or large event planning and marketing (e.g., onsite operations and exposition floor management: floor plan design, layout and traffic flow, meeting and trade show industry trends, practices, promotions and communication with exhibitors). Job Skills & Professional Skills Program Management, Attention to Detail, Ethics and Values, Organizing and Planning, Written Communication. EEO & ADA Statement The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees based on protected classes as defined in applicable federal, state and executive orders. The Ohio Bureau of Workers’ Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request reasonable accommodations related to disability, pregnancy or religion, please contact the ADA mailbox View email address on click.appcast.io. Salary Information Hourly wage is expected to be paid at step 1 of the pay range associated with the position for new state employees. Current employees will be placed in the appropriate step based on any applicable union contract or state law. Movement to the next step of the pay range (roughly 4% increase) will occur after six months of acceptable performance. Thereafter, one step in the pay range is advanced yearly until the highest step is reached. Possible cost‑of‑living adjustments and longevity supplements may begin after five years of state service. #J-18808-Ljbffr State of Ohio