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IT Support Manager: Lead MSP Team & Service Delivery

Detroit Technology Solutions

Detroit Technology Solutions is seeking an experienced IT Support & Service Desk Manager to lead a hands-on MSP support team in Detroit. This player-coach role owns daily service delivery, ticket flow, and client communications while mentoring a small team and staying involved in Tier 2/3 issues. You will report to the owner and influence tools, standards, and processes as the company grows, with hybrid work from the Detroit office three days a week and occasional onsite client work across #J-18808-Ljbffr Detroit Technology Solutions

Vacancy posted 2 days ago
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