Mental Health Specialist II - Full Time - Nj Hopeline

Mental Health Specialist II - Full Time - NJ Hopeline Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC is one of the largest providers of behavioral health care in the country, with a budget of $260 million and 15 sites throughout New Jersey. Services include inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, and more. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children, and child protective service workers. In FY2016, UBHC treated 16,199 consumers and had 24,502 admissions. Responsibilities Model for clients’ good communication skills, recovery‑oriented living skills, effective coping skills, and self‑help strategies as observed by supervisor and as indicated by feedback from clients and team members. Accept service requests, respond to incoming calls, chats, and/or texts within prescribed timeframe, as observed by supervisor. Maintain comprehensive and up‑to‑date knowledge of resources and programs used by the Center and Unit to provide guidance to clients and make appropriate referrals, as observed by supervisor. Perform assessment and make appropriate disposition as indicated by feedback from receiving program/referral, client satisfaction supervised observations, or other provider. Collaborate effectively with other staff members and referral sources for disposition, as indicated by supervisory observation. Document all client contact information in accordance with departmental protocols and accurately and appropriately input data in unit’s informational system, as observed by supervisor. Qualifications Four (4) years of relevant full‑time paid experience in a mental health field, or a Bachelor’s Degree in a relevant mental health, social, or human services field. Physical Demands and Work Environment Standing and walking throughout the program space. Lifting up to 20 lbs. Handles phone requests under time and decision‑making pressure. Generally pleasant working conditions in a clean, well‑lighted, and quiet to moderately loud setting. Crisis intervention is a common occurrence. Benefits Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax‑deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs Salary and Position Details FLSA: Nonexempt Grade: 187 Salary: $28.30 per hour (minimum $28.30, mid $28.80, maximum $29.66) Offer information: The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. #J-18808-Ljbffr Rutgers University