Peer Recovery Specialist

Boulder Care is hiring a Peer Recovery Specialist for a 100% remote, full-time position. We are looking for individuals who: Have a peer certification - active and in good standing - in Oregon Have 2 years of experience working in peer support Have a minimum two years of recovery from lived-experience in substance use and/or co-occurring mental health disorders (self-attested) Are interested in full-time work (40 hours a week) with a Monday-Friday schedule of 8:30am - 5:30pm Pacific Time About Boulder Boulder Care is an award-winning digital clinic for addiction medicine, recognized for both innovation and high quality of patient care. Founded in 2017 by CEO Stephanie Strong, our mission is to improve the lives of people with substance use disorders through compassionate, evidence-based care. We provide Boulder patients with a fully virtual, multidisciplinary care team—including medical providers, behavioral health clinicians, and peer recovery specialists—who deliver personalized treatment, including medication-assisted treatment (MAT) and ongoing support. Our approach is grounded in clinical excellence, patient-centered care, and a commitment to reducing barriers to recovery. Boulder partners with leading health plans, employers, and community organizations to ensure that our services are accessible and covered for the people who need them most. Named by Fortune as one of the Best Workplaces in Healthcare, Boulder fosters a culture of kindness, respect, and meaningful work that delivers outstanding patient outcomes and moves the addiction medicine industry forward. About the role A Peer Recovery Specialist (PRS) is a person who uses their direct or indirect experience of recovery from mental illness, substance use disorders, and/or significant trauma, combined with skills learned in formal training, to deliver peer-based recovery support services with a focus on improving overall health and well-being, and quality of life. Success in this role Conduct patient engagement in accordance with Boulder Peer Recovery Specialist policies and procedures Assist patients in identifying barriers to achieving sustained recovery and support by empowering them in the recovery management process Assess patient progress, functioning, and willingness to engage peer services in collaboration with patients and Care Team members, identifying options for short/long-term whole-health goals, and recovery plans Educate on and liaise for patients available community resources, and the Boulder Care program components Facilitate placement for higher levels of care as needed while maintaining contact with patients to enable continuity and streamline care transitions Escalate any crisis situations involving patients and ethical breaches involving staff to appropriate personnel/agencies in a timely manner in accordance with Boulder policies & procedures Assume primary role in providing social/emotional support and non-emergency-based, external, recovery-relevant resources to patients Maintain clear and proactive follow-up communication with patients and providers, delivering patient outcomes reports to Care Team members Report situations to appropriate person/s that fall under Mandatory Reporting, Duty to Warn, and the U.S. Drug Enforcement Agency’s purviews (i.e. when patient reports they are not using any of their medicine prescribed by Boulder personnel) Represent and advocate for the patient population in company matters affecting current and prospective Boulder patients, their families, and their communities Community Resources & Continuing Education- 20% Maintain a working knowledge of appropriate services and resources (e.g., housing, transportation, community-based recovery resources) to reduce the likelihood of health setbacks and promote improved health and well being; share resources with PRS teammates and other company personnel Assist with managing patients’ appointments and care-related tasks with Care Team members and referrals outside of Boulder Care Participate in continuing education to further advance the practice of peer-assisted recovery as a profession Administrative Responsibilities - 20% Attend weekly 1:1 and monthly group supervision sessions Attend team meetings and trainings as requested/ scheduled Regularly review general patient status with other members of patient's Care Team; maintain confidence & trust w/ patients by only documenting and disclosing sensitive patient information with patients' permission, except in cases of imminent harm or when patient discloses they are not using any of their Boulder-prescribed medication Requirements for the role 1+ years experience navigating adjunctive opioid use disorder (OUD) treatment resources and referral processes with 2+ years working in peer support Peer certification in state of residence - active and in good standing where available - is required Certification as a National Certified Peer Recovery Support Specialist (NCPRSS) through NAADAC, the Association for Addiction Professionals, is expected within 9 months of hire Must have a minimum two years of recovery from lived-experience in substance use and/or co-occurring mental health disorders (self-attested) Strong preference for individuals utilizing underrepresented pathways/modes of substance use and/or mental illness recovery, and those with direct experience of marginalization from systems of care for mental health and/or substance use recovery (personal identification with any illness/recovery not required) A high degree of trustworthiness, integrity and professionalism and a relentless focus on patient confidentiality through compliance with HIPAA, 42 CFR Part II, the Boulder Care Code of Conduct and Code of Ethics, Boulder Care Standard Operating Procedures Ability to reach out to local and regional resources or recovery centers and help individuals leverage those resources Exceptional written and verbal communication Team-focused; effective collaboration. Serves both the team and the customer at a consistently high level Demonstrates problem-solving and analytical skills appropriate for the position Demonstrates high ethical standards of behavior Maintains composure under pressure Regularly demonstrates Boulder’s core values Nice to have but not required Familiarity with medicaid billing in Oregon Work environment This is a fully remote role but we are currently only hiring candidates who work and reside in Oregon for this role Employees are required to have a dedicated, private workspace with a lockable door and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standards Expected hours of work This is a full-time non-exempt position expected to work 40 hours a week, Mon-Fri 8:30am-5:30pm Pacific Time. Team members may work with their managers to adjust work hours to suit the needs of the position. Team members may be asked to work additional days as work demands require. Compensation The starting pay range for this position is $24.52 - $28.32 an hour , commensurate with experience, and is eligible for our comprehensive benefits package below. Hiring Process First Interview (30-min phone) Employment Offer, Background Check, and Reference Checks Projected Start Date : rolling start dates throughout Q1 NOTE : As part of our hiring process, all final candidates will be required to undergo background checks and provide professional references. By applying, you acknowledge and consent to these checks, which may include employment history, criminal records, education/licensing verification, and professional references. We are committed to transparency and confidentiality throughout this process and will inform you in advance should any further information be required. Some of Boulder’s amazing benefits for regular, full-time employees Medical coverage through Regence Dental, Vision and Short Term Disability coverage through Metlife and VSP 4 weeks of PTO accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment Sick leave accrued at 1 hr for every 30 hrs worked Mental Health Services including Doctors on Demand as well as Tend Health for 1-3 visits of episodic care 9 Paid Holidays per year 12 weeks of 100% paid parental leave for the birth or adoption of a child (eligible after 6 months of employment) 401(k) retirement savings Remote friendly with hardware provided to complete your work duties Our mission Based in science : Boulder care teams provide comprehensive, evidence-based treatment that is tailored to each individual’s unique needs and goals. Breaking down barriers : Boulder's proprietary technology suite makes care accessible, and convenient through secure video, phone, and messaging. We're reaching rural communities of the country, where more than 80% of people have little to no access to buprenorphine (Suboxone) prescribers. Boulder provides low-threshold care that is inclusive, empowering, and heavily influenced by participants' stated preferences and goals. Wherever our patients wish to go, we're grateful to go there together. Grounded in empathy : Our care is science-based and rooted in harm reduction. Patients, peer recovery specialists, and clinicians make important decisions together. Boulder Care believes the people who manage our product and team should be representative of those who use the platform. This includes people from backgrounds that are historically underrepresented in the industry. We celebrate differences and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, citizenship, marital status, disability, gender identity or veteran status. If you are a qualified person with a passion for what we do, please apply! Apply for this job * indicates a required field First Name * Last Name * Preferred First Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Due to privacy protocols, we are unable to employ individuals who are or have previously been patients at Boulder Care. If this applies to you, please discontinue this application. * Select... We are currently only hiring candidates who reside and work in the following states. Please select the state you reside in from the list: * Select... This position requires a peer recovery certification (active and in good standing) within your state of residence. Please indicate the status of your current certification. * This position will require certification as a National Certified Peer Recovery Support Specialist (NCPRSS) through NAADAC within 9 months of hire. Please indicate your current certification status or your plan to obtain this certification within the required timeframe. * How many years of experience do you have navigating adjunctive opioid use disorder (OUD) treatment resources and referral processes? * Select... How many years of experience do you have working in peer support? * Select... Why are you interested in working for Boulder Care? * Please describe your understanding and views of harm reduction as it relates to substance use and social justice. * What is ‘recovery capital’ and in what ways does a peer specialist work to increase it among PRSS participants (at Boulder they are called patients)? * Please describe your experience using web-and-app-based technologies in your workflow, whether as a peer specialist or for any other purpose. * Please briefly describe your comfort level with using Slack & G Suite? * How many years of experience do you have working in a fully remote or hybrid role? * Select... If you have worked in a remote or hybrid environment, please describe your experience managing tasks, communication, and accountability. * Tell us about a time when you had to introduce yourself to a services participant and it fell flat. Why didn’t it work to establish rapport? And what did you do differently the next time? * How did you hear about us? * Select... Where do you see yourself in 3-5 years? * If you were referred by a Boulder Care employee, please list their name here. U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? Select... How would you describe your racial/ethnic background? Select... How would you describe your sexual orientation? Select... Do you identify as transgender? Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select... Are you a veteran or active member of the United States Armed Forces? Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Boulder Care’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... 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