Clerk III (Various departments)

Title Clerk III (Various departments)

REF. NO.

KCC2608027

Pay HK$17,611 to HK$27,413 (HGPS point 2 to 9) per month including Monthly Allowance. Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance. Description Key Responsibilities Clinical Service / Allied Health Service Perform receptionist duties and answer enquiries. Communicate with clients/patients to answer inquiries and support departmental services. Assist in records retrieval and transfer of Medical Records and files. Be responsible for computer operation as required by the clinic including the maintenance of profile such as OPAS, IPAS, PBRC, FCS, etc. Perform shroff duties in patient booking, registration, fee collections, cash handling and slot maintenance. Telephone Operator To operate hospital’s telephone system and all related telecommunication systems. To answer internal and external telephone calls and enquiries from patients and / or the public; and convey to the appropriate personnel correctly and efficiently. To handle counter work and admission registration. To perform 24-hour shift duties including overnight shift, weekends and public holiday by duty rotation. Health Information and Records Service Perform medical records management tasks, including record loan transaction, record assembling, filing and storage tasks, record disposal, etc. Provide clerical support to the daily operation of the Medical Records Office and medical record management. Assist in handling process of medical reports, data access request and other types of release of information. Administrative / Supporting Services Assist in contract management and budgetary control. Support supervisors in discharging routine operation and contingency measures to hospital staff for contingency cases. Assist in handling continuous improvement programs for Administrative Services Division, including to provide clerical supports to develop department guideline, protocol and operation manual. For All Posts Handle correspondence and documents including filing and record keeping. Data input and analysis. Collect, verify and compile statistics. Screen, keep record of and distribute incoming/outgoing correspondence. Assist in co-ordination of meetings/programs. Any other duties as assigned by supervisors. Entry Requirements (a) Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B), Chinese Language and Mathematics, or equivalent. OR (b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below: – Level 2 in English Language, Chinese Language and Mathematics; and – Level 2 in New Senior Secondary subjects/ “Attained” in Applied Learning subjects/ Grade E in Other Language subjects; or equivalent. Ability to perform typing, word processing and/or Chinese word processing. Preferable Attributes / Exposure Knowledge of common office automation (e.g., E-mail, Internet/ Intranet etc.) and PC applications (e.g. Window, Microsoft Outlook, Word, Excel etc.) Knowledge and experience in HA systems. Self-motivated, good interpersonal and communication skills. Responsible, able to work independently and under pressure. Relevant experience Remarks Please refer to for “Notes to Applicants”. Serving staff who have completed F.5/S.5 or equivalent and have 2 years’ clerical experience within HA may also be considered. The service of Queen Elizabeth Hospital will be relocated to the Kai Tak Hospital in phases starting from year 2026. For Enquiries, please telephone 3506 1154/ 5278 4678. Location Kowloon Central Cluster Job Classification Supervisory, Clerical and General (Including EA rank) Job Type Full Time Post Date 14/8/2026 #J-18808-Ljbffr at Hospital Authority