Customer Service Representative
$21 per hourInsureOne Insurance
InsureOne Job Opportunity
InsureOne, a part of Confieone of the largest privately owned insurance brokerages in the United Stateshas been serving clients for over 30 years, with a growing network of locations across the country.
Our team consists of local, knowledgeable insurance professionals who take pride in delivering exceptional service, competitive rates, and personalized coverage options. We are committed to building lasting relationships with our clients, providing a white-glove experience that prioritizes their individual needs.
Join the winning team at InsureOne, part of Confie, which has been ranked as #1 in Insurance Journal's annual Top 50 Personal Lines Agency for the tenth consecutive year in 2025.
What We Offer:
- Competitive compensation structure
- Paid training
- Licensing assistance (free licensing course and state exam scheduling provided)
- Continuous on-going development and mentorship
- Growth-oriented culture with fast advancement potential
- Comprehensive Benefits package including medical, dental, vision, and life insurance
- Comprehensive 401K plan with competitive employer match
- Paid time off including holidays, vacation, and personal time
- Annual incentive trip for top performers "Best of the Best"
- Fitness perks: A corporate discount at 24-Hour Fitness makes staying active more accessible.
- Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems at no cost.
- Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance.
Advance beyond Personal Lines and Break Into Commercial Lines at a Top-Tier Insurance Brokerage
If you're motivated by growth, driven by competition, and focused on building a career (not just holding a job), you'll find real momentum here. Advancement isn't a possibility - it's a path.
The path forward is fueled by initiative - we're looking for self-starters who take ownership, move with purpose, and measure success by results.
Pay Details:
The pay rate for an Unlicensed Trainee is $21/hr
Once licensed, the pay range for a Customer Service Consultant is $47,840 - $49,920/ yr + performance-based bonuses
Location:
Onsite at: 30 Waterside Dr. Farmington, CT 06032
Shift: After training, must be willing to work either 9am - 6pm or 10am - 7pm EST, Mon-Fri
What You Will Do:
- Manage an existing book of business, focusing on growth and retention while delivering exceptional customer service
- Routinely conduct consultative conversations with our clients to ensure all coverage needs are addressed
- Generate and sell cross-sell, referral, and up-sell opportunities
- Work with customers to provide exceptional service while resolving customer requests/concerns, such as, but not limited to, billing, endorsement, copies of insurance documents, etc.
- Completes all required applications and documentation according to carrier and company guidelines
- Meet personal/team qualitative and quantitative service and sales targets as assigned
- Support all company initiatives as requested, guided by our company's WE CARE values, sales culture, and business needs
- Maintain a professional demeanor in all interactions with both internal and external customers
Our Ideal Candidate:
- High School Diploma
- The willingness to obtain a P&C license within 45-60 days of hire (we provide the licensing course)
- 1+ year of sales or service experience
- Call Center experience
- Strong communication, follow-up, and close-orientation
Preferred Attributes:
- Bachelor's Degree
- Insurance Sales or Service experience
- Experience handling multi-carrier, multi-state quoting preferred
- 1+ year experience working in a call center environment
- Fluency in Spanish is welcome but not necessary
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
InsureOne InsuranceVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Farmington, CT vacancy
$69.2k - $103.8k
...positioned for significant growth over the next five years. Position Summary: This role supports strong customer relationships by delivering responsive service, resolving issues quickly, and coordinating across internal teams to ensure a high-quality customer...SuggestedContract workWork at officeLocal areaIDEX
Farmington, CT4 days ago$18 - $32 per hour
...medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the... ...across the state. The ideal candidate will have experience in customer service and preferably experience working over the phone. They...SuggestedHourly payMinimum wageFull timeWork experience placementLive inWork at officeLocal areaRemote workMonday to FridayShift work3 days per weekUMR
Farmington, CT3 days ago$65k
...Aerotek Sales Development Representative Aerotek is an operating company within Allegis Group... ...and specialize in staffing and services solutions in manufacturing, logistics,... ...Identify, develop and manage new and existing customer relationships by leveraging resources...SuggestedHourly payFor contractorsInternship$15 - $32.31 per hour
...something bigger - helping to simplify health care one person, one family and one community at a time. Title Sales Call Center Representative I Company Oak Street Health Location Remote Role Description This role is for a talented and competitive, full-time telemarketing...SuggestedHourly payFull timeTraineeshipWork experience placementLocal areaRemote workHome officeMonday to FridayCVS Health
Hartford, CT2 days ago$25 - $30 per hour
...depending on experience and qualifications. Position: Customer Service Rep Essential Duties and Responsibilities: Serves... ...Demands The physical demands described here are representative of those that must be met by an employee to successfully perform...SuggestedHourly payWork at officeFlexible hoursOhio Transmission Corporation
Newington, CT4 days ago- ...Customer Service Representative The Customer Service Representative provides critical customer service backup coverage to multiple brands, while also managing key customer and factory relationships. Work with the sales organization, profit centers, technical support...Full timeTemporary workWork at officeFlexible hours
ASSA ABLOY Group
Berlin, CT4 days ago - ...Posted: 9/14/2026 Location: Transportation Closing Date: 09/28/2026 Job Description Title: Customer Service Representative Reports to: Customer Service Center Supervisor Overview: Assist in the student transportation programs for the...Temporary workWork at officeFlexible hours
Capitol Region Education Council
Hartford, CT3 days ago - ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...Contract workPart timeLocal area
Dollar Tree
Plainville, CT5 days ago $17 per hour
...that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box... ...$17+ hourly. What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every...Hourly payNight shiftRaymour & Flanigan
Avon, CT3 days ago$19.08 - $20.08 per hour
...Title: Customer Service Representative Job Description: Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job successfully and...Hourly payMonday to FridayShift workSBM Management Services
Bloomfield, CT2 days ago$34k - $38k
...every team member the opportunity to contribute and grow. Job Description Catch Vibe Voice is seeking a motivated Customer Service Representative to join our growing team in Hartford, CT. In this role, you will serve as the first point of contact for customers,...Full timeAlphabe Insight Inc
Hartford, CT5 days ago- ...advancement At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair... .... Responsibilities As a Midas Customer Service Representative, you will be performing the following duties: Deliver exceptional...Flexible hoursAfternoon shift
Midas - AMG Enterprises
Bristol, CT1 day ago - ...Position: Service Call Center Representative Location: Hartford, CT Service Business Development Center (BDC) Representative Are you a high-energy... ...as the heartbeat of our service department, ensuring our customers receive timely communication and a seamless experience from...
Hartford Toyota Superstore
Hartford, CT1 day ago - ...Customer Service Representative Southington, Connecticut, NILUFA PIZZA INC. Job Description Physical Requirements , including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic...Work at officeFlexible hoursShift work
Domino's Franchise
Southington, CT1 day ago $750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for administrative assistant...Part timeCasual workRemote workFlexible hoursAFG
Hartford, CT2 days ago$52k - $56.16k
...ebm-papst Inc. Job Description Department: Customer Relations Job Title : Customer Relations Representative Position Summary: The Customer Relations Representative... ..., timely follow-up, and strong customer service. The ideal candidate is highly detail-oriented,...Full time$18.35 - $21.57 per hour
...Consultant consistently delivers a positive customer experience to all customers, utilizing... ...and provide solutions. This customer service focused team member is knowledgeable in... ...AND RESPONSIBILITIES: (This is a representative list of the general duties the position...Hourly payMinimum wageWork at officeLocal areaShift workFedEx Office and Print Services
Farmington, CT1 day ago- ...purpose is to create a strong, long lasting partnership with our customers, and to deliver quality corrugated products. We are looking... ...for a highly motivated, positive, detail oriented customer service representative with excellent problem solving skills. The candidate for...Full timeWork at officeMonday to Friday
R&R Corrugated Packaging Group
Bristol, CT3 days ago - ...Kelly Services, Inc. - - Responsibilities: Greet visitors and act as front desk point of contact; Manage front desk and reception area; Coordinate customer visits, meetings, tours, demonstrations; Maintain organized, customer-facing environment; Collaborate with Marketing...
Kelly Services, Inc.
Farmington, CT2 days ago - ...Job Description Job Description Now Hiring: Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail-oriented Customer...Immediate start
The Rally Group
Hartford, CTa month ago $17 - $18 per hour
...regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity... ...Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations. Execution:...Hourly payFlexible hoursAfternoon shiftSummit Wash Holdings
Farmington, CT2 days ago- ...Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers,...
Dollar Express Stores LLC
Hartford, CT2 days ago $34k - $57.5k
...Senior Customer Service Representative - R0059656 About the Role: As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems. You will act as a resourceful team...Work at officeWolters Kluwer
Hartford, CT5 days ago$20 per hour
...innovative care that improves health, recovery and growth at all stages of life. POSITION SUMMARY The Navigation Center Customer Service Representative (CSR) performs functions related to triaging all inbound calls, scheduling appointments, and delivering World Class...Hourly payPart timeWork experience placementWork at officeRemote work2 days per weekWheeler Clinic
Bristol, CT2 days ago$17.94 - $20 per hour
...Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist...Hourly payWork experience placementSeasonal workLocal areaImmediate startFlexible hoursShift workAfternoon shiftWalgreens
Plainville, CT2 days ago$20 per hour
...of experience in Absence Management Claims. Experience and strong customer satisfaction focus and attention to detail. Strong understanding of the ADA/AMS process and background. Strong customer service skills are a must. Preferred Skills: Bachelor's degree. Minimum...Hourly payAxelon
Bloomfield, CT3 days ago$25 - $45 per hour
...ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and... ...big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document...Hourly payWeekly payExtra incomeTemporary workPart timeFor contractorsSeasonal workRemote workWork from homeFlexible hoursGLOCPA
Berlin, CT17 hours ago$17.5 per hour
...Transportation Education: High School Diploma/GED Precision Human Resource Solutions, Inc. is seeking a Call Center Customer Service Representative to work in a large transportation department. The assignment is working onsite with Capitol Region Education Council (...Contract workTemporary workWork at officeImmediate startMonday to FridayShift workPrecision HR Solutions
Hartford, CT29 days ago$28 - $31 per hour
...Job SummaryProvide high-level support to customers and internal sales organization for... ...to support efforts of individual sales representatives and Account ManagersServe as hub of communication... ..., personnel and departmentsCustomer Service work experience – preferredExperience...Hourly payWork experience placementWork at officeInside Source
Hartford, CT1 day ago$47k - $51k
...RepresentativeCatch Vibe Voice is seeking a motivated Junior Account Representative to join our growing team in Hartford, CT. This role is... ...daily operations, and contribute to delivering outstanding customer service while developing your career in account management....Full timeAlphabe Insight
Hartford, CT2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- hospital customer service representative Farmington, CT
- customer experience agent Farmington, CT
- service person Farmington, CT
- financial customer service representative Farmington, CT
- customer service representative insurance Farmington, CT
- customer experience associate Farmington, CT
- customer relations associate Farmington, CT
- client service officer Farmington, CT
- customer service specialist Farmington, CT
- customer service assistant Farmington, CT