Inside Sales Representative

At Century HVAC Distributing, we provide HVAC solutions to licensed contractors, the multifamily industry, and commercial properties at our 12 Texas locations. Our mission is to empower employees to provide exceptional service in every interaction while embodying our company values:Gung Ho!: Embodies the company's values and cultureCommitted: Dedicated to completing tasks and achieving goalsDependable: Undeniably reliableExceptional Service: Expected service and then someResponsive: Quick to react and acknowledge allInside Sales Representative Job DescriptionThe role of Inside Sales Representative is vital in supporting our mission and achieving our goals. In this position, you will greet customers and take orders for HVAC products and supplies. You will also assist with warranty returns and credits, as well as handle customer inquiries regarding products and services. It is important to offer friendly and efficient service to maximize customer satisfaction. The Inside Sales Representative should ensure that customers receive the correct products in the right quantities and on schedule. Typical responsibilities include, but are not limited to:Work well in a team-oriented environmentDevelop pricing proposals for orders received via phone, email, or the counterFacilitate sales transactions through credit cards, cash, or checks while ensuring that customers are verified as authorized personnel of the companyEnsuring the overall appearance of the branch showroom, warehouse, and surrounding grounds is well-maintained.Process credits for items that have been returned in accordance with company policy.Support warehouse staff in retrieving and organizing sold itemsContinuous engagement with internal teams concerning order releases and product assistanceGuarantee that all customers exit the store with a sense of satisfactionFocus on safety first and ensuring the well-being of yourself and other employees, and the overall operationsQualificationsHigh school diploma or equivalent, 6 months of sales experience (HVAC knowledge is preferred)Basic understanding of air conditioning and heating knowledge is a plusAlways maintaining safety awareness.The ability to meet deadlines and prioritize daily task.Must have basic computer skills for inventory management.Problem solving, promptly identify and resolve issues to ensure a steady workflow.Strong attention to detail and organizational skills.Exceptional customer service, communication and teamwork skills.Basic mathematical skills (addition, division, multiplication and subtraction).Proficiency in comprehending guidelines.Must be able to lift 50lbsStart your career with Century today to enjoy the family atmosphere and a generous benefits package including:BenefitsVoluntary Benefits: Medical (EPO & HSA Options), Dental, Vision, Life Insurance, Short Term Disability)Century Employee Relief Fund that provides financial assistance to employees in times of need401(k) Retirement Program with Company MatchPaid Time Off & Paid HolidaysEmployee Quarterly Performance IncentivesEmployee Referral BonusesAnnual Profit-Sharing BonusEmployee Training & Development Online CoursesCollege/Trade/Technical School Tuition ReimbursementCollege/Trade/Technical School Scholarship Opportunity for Employees & FamiliesNo-Cost Financial Advisory ConsultationComplimentary New Hire Century Shirts & Annual Replenishment of Company Apparel Spending AccountHeath & Wellness Nutrition Program optionsDiscounted Gym Membership Fitness ProgramTenure Recognition & Individual Achievement AwardsCompany-wide event for the annual bonus distributionFor additional information and the latest details about why Century HVAC Distributing is a great place to work, please visit View email address on click.appcast.io today!" #J-18808-Ljbffr Century Hvac Distributing Lp