(PRI) Personal Shopper Team Lead Sam's Club, Receiving

(PRI) Personal Shopper Team Lead Sam's Club, Receiving

Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges. Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities. Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.

Supports the Sams Club ecommerce plan in the club by overseeing operations of the ecommerce programs for example Club Pick Up Ship From Club etc auditing online customer feedback working to resolve customer complaints and escalating unresolved issues to management and identifying trends generating causes and supporting management in implementing solutions Supervises Associates supporting the ecommerce programs by training and providing resources to meet store associate needs assigning duties providing feedback communicating goals and ensuring associate coverage at the ecommerce pickup location Executes the Sams Club Pickup plan and processes in the club by updating Club operations with key performance indicators auditing customer orders to ensure they are fulfilled correctly ensuring equipment is available and ready for associates maintaining awareness of the Club Pickup strategy and execution goals touring the Club to evaluate CPU performance training and providing resources to meet associate needs evaluating performance and processes and determining their impact on the total Club and supporting the development of new metrics through feedback and utilizing current metrics to evaluate CPU effectiveness Supports projects to improve CPU efficiencies in the club by leveraging key performance indicators and leadership insight to resolve operational gaps modeling appropriate picking and loading for other associates executing process improvement projects evaluating the execution of program plans and projects and identifying any gaps implementing solutions to improve process productivity and quality and communicating with others to ensure Sams Club Pickup is properly staffed Provides member service by acknowledging the member and identifying member needs providing guidance and support to members regarding selfservice technology assisting members with purchasing decisions locating merchandise resolving member issues and concerns and promoting the companys products and services Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals and feedback training associates on processes and procedures providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines ensuring compliance with company policies and procedures supporting the Open Door Policy and participating in recruiting hiring scheduling promoting coaching and evaluating associates Maintains safety of facility according to company policies and procedures by conducting safety sweeps following procedures for forklift spotting and handling and disposing of hazardous materials following company steel standard guidelines and correcting and reporting unsafe situations to management Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handling claims and returns zoning the area stocking arranging and organizing merchandise setting up cleaning and organizing product displays removing damaged goods signing and pricing merchandise according to company policies and procedures identifying shrink and damages and securing fragile and highshrink merchandise Oversees the picking and staging of club pick up orders throughout the day and ensuring products are selected and staged according to company policy and procedures Respect the Individual:Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent Respect the Individual:Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence Respect the Individual:Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve our Customers and Members Delivers results while putting the customer first Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders Strive for Excellence:Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience Strive for Excellence:Drives continuous improvements is open to and uses new technologies and skills and supports others through change

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

-Health benefits include medical, vision and dental coverage -Financial benefits include 401(k), stock purchase and company-paid life insurance -Paid time off benefits include vacation and sick leave according to applicable law, parental leave, family care leave, bereavement, jury duty, and voting. - Other benefits include short-term and long-term disability, Sam's Club Membership, Military Leave Pay, adoption and surrogacy expense reimbursement, fertility benefits, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at .

The hourly wage range for this position is $20.00 to $28.00*

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

En Sam's Club, ofrecemos un salario competitivo, as como bonos basados en el desempeo y otros grandes beneficios para una mente, cuerpo y cartera ms felices.

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- Los beneficios de salud incluyen cobertura mdica, de visin y dental.

- Los beneficios financieros incluyen 401(k), compra de acciones y seguro de vida pagado por la compaa.

- Los beneficios de tiempo libre pagado incluyen PTO, licencia parental, licencia de cuidado familiar, duelo, servicio como jurado y votacin. Tambin recibirs PTO que se puede usar para vacaciones, licencia por enfermedad, das festivos u otros fines. La cantidad que recibes depende de la clasificacin de tu trabajo y la duracin de tu empleo. Cumplir o superar los requisitos de las leyes de licencia por enfermedad pagada, cuando corresponda.

- Otros beneficios incluyen discapacidad a corto y largo plazo, Membresa de Sam's Club, Pago de Licencia Militar, reembolso de gastos de adopcin y subrogacin, beneficios de fertilidad y ms.

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Live Better U es un programa de beneficios educativos pagado por la compaa para asociados de tiempo completo y de tiempo parcial en las instalaciones de Walmart y Sam's Club. Los programas van desde la finalizacin de la escuela preparatoria hasta los ttulos de licenciatura, incluido el Aprendizaje del Idioma Ingls y certificaciones de corto plazo. La matrcula, los libros y las tarifas son pagados en su totalidad por Walmart.

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Los requisitos de elegibilidad se aplican a algunos beneficios y pueden depender de la clasificacin de tu trabajo y la duracin de tu empleo. Los beneficios estn sujetos a cambios y pueden estar sujetos a un plan especfico o a los trminos del programa.

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Para obtener informacin sobre los beneficios y la elegibilidad, consulta One.Walmart en One.Walmart (en ingls)

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El rango salarial por hora para este puesto es $20.00 to $28.00*

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* La tarifa por hora real ser igual o superior al salario mnimo requerido aplicable al lugar de trabajo.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position. Must be 18 years of age or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

CARR #2 KM 84.2., HATILLO, PR 00659-0000, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.