Clients Accounts Specialist

Client Accounts Specialist Atlanta, GA Salary: $85,000$95,000

This Client Accounts Specialist opportunity is a great fit for someone with strong accounts receivable and collections experience who enjoys working directly with clients and internal teams to resolve complex account issues.

Join a highly professional, collaborative environment

Manage your own portfolio of client accounts

High-visibility role partnering with attorneys, billing teams, Finance, and clients

Opportunity to combine collections, account analysis, and relationship management

As the Client Accounts Specialist, you will:

Manage a portfolio of client accounts, reviewing aging, payment trends, outstanding balances, and collection priorities

Follow up with clients regarding outstanding invoices and work to resolve payment delays

Monitor invoice status, including rejected, disputed, pending, or delayed invoices

Research and resolve short payments, unapplied cash, missing remittances, and other account discrepancies

Partner with attorneys, billers, Finance, and clients to drive timely collections while maintaining strong client relationships

Ideal candidates for this Client Accounts Specialist role will have:

35 years of commercial collections, accounts receivable, billing, or related client account experience

Law firm or professional services experience preferred

Strong experience with collections, account reconciliation, dispute resolution, and client follow-up

Excellent communication and relationship-building skills

Experience with ARCS, Aderant, client e-billing platforms, or similar systems is a plus

This Client Accounts Specialist position goes beyond traditional collections. You'll have ownership of client accounts, analyze account activity, resolve complex payment issues, and work closely with internal teams to improve collections while maintaining an excellent client experience.