Automotive Customer Representative

Job Description

Job Description

At the Randy Wise Automotive Team in Ortonville, we believe that buying a car should be one of the most exciting days of a person's life. We aren't just selling vehicles; we are helping our community members find the transportation they need to get to work, take their kids to soccer practice, and head out on weekend road trips. We have built our reputation on kindness, honesty, and a commitment to making every person who walks through our doors feel like family. As an Automotive Customer Representative, you will be the face of this mission. You will spend your days meeting new people, learning their stories, and helping them make decisions they feel good about. You won't find high-pressure tactics herejust a supportive team that wants to help you succeed. If you enjoy connecting with people and want to build a career in a welcoming environment where your personality is your greatest asset, we want to meet you.

Benefits

Annual Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Career Growth Opportunities

Retirement Plan

Responsibilities

Welcome every visitor to our showroom with a genuine smile and a helping hand.

Listen closely to what our neighbors are looking for in a vehicle and help them find the perfect match.

Guide customers through our inventory, answering questions about features and options with transparency.

Coordinate test drives and ensure every customer feels comfortable and informed throughout the process.

Follow up with potential buyers to see how their search is going and offer continued assistance.

Collaborate with the rest of the team to keep our showroom inviting and organized.

Requirements

Valid driver's license with a clean driving record.

Strong comfort level with face-to-face interactions and building rapport.

Basic computer skills for navigating inventory and customer management systems.

Clear and honest communication style.

Ability to work a flexible schedule, including weekends.

Prior experience in customer service or retail is helpful but not mandatory.