​Community Manager

Job Description

Job Description

Community Manager

Location: San Jose, CA

Job Type: Full-Time 

In Person Schedule: Monday–Friday, 8:00 AM to 5:00 PM, 40 hours per week 

Compensation: $28–$30 per hour DOE

Great Communities Begin with Great People.Expert Management. Affordable Excellence.

Arrowhead Housing is a boutique property management company managing affordable and market-rate communities throughout California and Oregon. We are committed to exceptional service, operational excellence, and creating communities where residents feel at home.

As a customer-focused organization, we value integrity, teamwork, innovation, and accountability. We tailor our management approach to each property while delivering outstanding results for owners and residents alike.

Position Summary

We're seeking an experienced Affordable Housing Community Manager to oversee the daily operations of a community in the San Jose, CA. This role is responsible for property operations, affordable housing compliance, leasing, resident relations, financial performance, and team leadership.

The ideal candidate has a solid understanding of affordable housing regulations (HUD), enjoys navigating the certification process, and takes pride in keeping the community operating smoothly, efficiently, and in full compliance. If you're someone who loves solving challenges, supporting your team, and celebrating wins along the way, you'll fit right in at Arrowhead Housing

Key Responsibilities

• Oversee daily property operations and team performance.
• Ensure compliance with HUD, LIHTC, and other affordable housing programs.
• Manage certifications, recertifications, leasing, and occupancy.
• Provide outstanding customer service to residents and prospects.
• Oversee rent collections, accounts payable, and financial reporting.
• Coordinate maintenance and conduct regular property inspections.
• Analyze budgets, reports, and ledgers to support property performance.
• Maintain accurate records using property management software.

QualificationsEducation

• High school diploma or equivalent required.
• College coursework or real estate education preferred.

Experience

• Three or more years of property management experience required.
• Two or more years in a supervisory or community management role.
• HUD, LIHTC, or other affordable housing programs experience required.

Skills

• Proficient in Microsoft Office (Excel, Word, Outlook).
• Experience with ResMan, RealPage, OneSite, or similar software preferred.
• Strong communication, organization, and customer service skills.
• Excellent time management and problem-solving abilities.
• Ability to analyze financial reports and prioritize competing responsibilities.
• Comfortable working independently and as part of a team.
• Ability to inspect the property and show apartment homes.

Benefits

• 401(k) with Company Match
• Medical, Dental & Vision Insurance
• Life Insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Paid Holidays

Requirements

• Valid driver's license required.
• Background check and drug screening required before hire.

Equal Opportunity Employer

Arrowhead Housing is an Equal Opportunity Employer committed to fostering an inclusive workplace. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected status. Reasonable accommodations are available for qualified individuals with disabilities.