Customer Service / Warehouse Specialist

Job Description

Job Description

Customer Support & Warehouse Operations Specialist

Location: Sharonville, OH

Shift: 1st Shift (8:00 AM – 4:30 PM)

Pay Rate: $19.00 - $22.00 per hour (Depending on Experience - DOE)

This role requires a flexible and dependable professional who can effectively communicate with customers regarding products, services, and project needs while maintaining a high standard of customer service. Additionally, this position includes hands-on warehouse responsibilities and operational support.

Key Responsibilities

• Customer Relations: Build and maintain strong relationships with customers through professional communication; assist with product information, inquiries, and identifying solutions to meet their needs.
• Warehouse Operations: Perform daily warehouse duties including organizing, receiving, loading, and moving materials.
• Team Collaboration: Work effectively with internal teams to support daily operations and smooth project execution.
• Physical Labor: Safely lift and handle materials weighing up to 50 lbs.
• Travel Opportunity: Participate in future travel opportunities related to bridge projects, industry exhibitions, and trade shows.
• Operational Agility: Maintain consistent, reliable attendance and adapt to changing priorities or business needs with flexibility.

Qualifications

• Communication: Excellent communication, interpersonal, and customer service skills with a professional demeanor.
• Physical Capability: Ability to perform physical warehouse work and comfortably lift up to 50 lbs.
• Reliability: Strong attendance record with a high level of dependability and punctuality.
• Mindset: Self-motivated, detail-oriented, and possessing a strong work ethic.
• Adaptability: Flexible and willing to support various operational needs in both independent and team environments.
• Travel & Shipping: Willingness and ability to travel for future projects/exhibitions. Experience in Hazmat shipping is preferred, but  training will be provided .

Preferred Attributes

• Customer-Oriented: Customer-focused mindset with strong problem-solving abilities.
• Relationship Builder: Proven ability to build rapport and maintain professional relationships with both clients and team members.
• Growth-Driven: Reliable, proactive, and highly motivated to contribute to overall company growth.

Ready to take the next step in your career? Contact PrideStaff Milford today to apply!

PrideStaff works with local companies to identify the top jobs for its employees.

Company Description

PrideStaff works with local companies to identify the top jobs for its employees.