Customer Service Specialist - Entry Level

Job Description

Job Description

We are seeking motivated, customer-focused individuals for our Entry-Level Customer Service Specialist position. This is a fantastic opportunity for those looking to launch a rewarding career in customer service with no prior experience required. We provide full training and ongoing support to ensure your success!

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​ Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

Alpha House Cincy is a sales and marketing firm recognized for being Built Different. Our Cincinnati location carries a clear focus on resilience, commitment, and grit.

We believe in building from a strong foundation, one rooted in integrity, team-first energy, and results that speak for themselves. By combining innovative strategies with hands-on mentorship, we create opportunities for businesses to grow and for our team members to thrive.

At Alpha House Cincy, success isn’t optional it’s the standard.

Company Description

Alpha House Cincy is a sales and marketing firm recognized for being Built Different. Our Cincinnati location carries a clear focus on resilience, commitment, and grit.\r\n\r\nWe believe in building from a strong foundation, one rooted in integrity, team-first energy, and results that speak for themselves. By combining innovative strategies with hands-on mentorship, we create opportunities for businesses to grow and for our team members to thrive.\r\n\r\nAt Alpha House Cincy, success isn’t optional it’s the standard.