Claims Auditor (Claims Processor) I

Job Posting Title
Claims Auditor (Claims Processor) I

Agency
740 STATE TREASURER

Supervisory Organization
Office of the State Treasurer

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time
Full time

Job Type
Regular

Compensation
The annual salary for this position is up to $48,000.00, based on education and experience.

Job Description

Location : Unclaimed Property Office 4841 N Sewell Ave; OKC, OK

Salary : up to $48,000.00, based on education and experience

Full Time /Part Time : Full time

Work Schedule : Monday to Friday

Position Description: The Oklahoma State Treasurer is seeking a detail-oriented and hard-working individual to join our Unclaimed Property Division. The duty of the unclaimed property program is to return unclaimed funds and safekeeping items to the proven rightful owners or their heirs. Unclaimed property may include securities, life insurance proceeds, oil/gas/mineral interest proceeds, cash, and abandoned safe deposit box contents. The Office of the State Treasurer does not hold any real estate or such related property.

A Claims Auditor performs office audits of claims and other business records and documents to determine or verify compliance with laws and regulations. Advises claimants concerning the interpretation and application of statutes and regulations pertaining to unclaimed property, and depending on the complexity, consults with supervisory or lead staff members on proper action/s to be taken in processing a claim.

Benefits :

State employees enjoy a comprehensive benefits package with a generous monthly benefit allowance between to help offset the cost of insurance premiums for employees and their eligible dependents, a retirement savings plan, 11 paid holidays, and longevity payments. Employees earn 15 days of vacation and 15 days of sick leave in the first year of employment.

Position Responsibilities/Essential Functions:

The functions within this job family will vary by level, but may include the following:

• Communicate professionally with internal and external stakeholders in person, on the telephone and in writing.
• Initiate and maintain cooperative relationships with co-workers, managers and supervisors, claimants, and members of the public.
• Performs increasingly difficult office audits of claims and other business records and documents to determine or verify compliance with laws and regulations.
• Advises claimants concerning the interpretation and application of the statutes and regulations pertaining to unclaimed property, and depending on the complexity, consults with supervisor or lead staff member on proper action to be taken.
• Maintains records and submits oral and written reports concerning cases and activities.
• Confers with attorneys, accountants and other professionals in administering the unclaimed property laws of the State.
• Performs other related work and duties as required and assigned.
• Build relationships and team climate in which employees are encouraged to meet their full potential and promote agency excellence while serving claimants and the public.
• Being present in the office is an essential function of this job
• Other duties as assigned

Other Duties

• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.

• Works effectively in team environment, participating and assisting their peers.

Complexity Of Knowledge, Skills, and Abilities:

Knowledge of

• General accounting & bookkeeping principles and practices
• Principles and practices of business organization and management.
• Professional business communications (i.e. Letters, emails, phone etiquette).
• State unclaimed property law and regulations and their applications.

Skills in

• Determining unclaimed property reporting duties based upon review of records.
• Expressing ideas clearly and concisely, both orally and in writing.
• Establishing and maintaining effective working relationships with other employees, and the public.
• Communicate effectively with difficult or irate customers and provide de-escalation techniques when needed.
• Use of computers in reviewing, analyzing, and calculations.
• Maintain a professional demeanor in all situations.

Ability to

• Use good judgment.
• Critical thinking.
• Read, interpret, and apply various rules and regulations.
• Be proficient with PC office software, Microsoft Office Suite, desktop tools, and data entry ability.
• Demonstrate strong analytical interpersonal, problem solving, time management and negotiation skills.
• Be detail-oriented with research and investigative techniques.

Minimum Qualifications:

Requirements at this level consist of

• Required completion of an Associate's degree in business, accounting, finance, public administration, law, or other relevant field of study and;
• Three (3) years of qualifying experience in business, accounting, finance, public administration, law, or other relevant experience, or;
• A Bachelor's degree and two (2) years of relevant experience.

Special Requirements:

• Core working hours for the Unclaimed Property Division are Monday through Friday, with full-time staff working 40 hours per week and participating in flex-time opportunities between the hours of 7:00am and 7:00pm with management approval.
• All newly hired and rehired state employees are subject to a minimum 6-month up to 1-year probationary period.
• This position is FLSA Non-Exempt.

Application Requirements:

• If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application.
• All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.

Physical Demands and Work Environment:

Work is typically performed in an office setting with exposure to moderate noise levels. While performing the duties of the job, employees are required to communicate, move about inside the office, perform keyboard and 10-key entries. This position requires long periods of remaining in a stationary position and daily use of a computer and phone.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

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