Resort Front Desk Agent

Pay Rate: $21/ hour -

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**Must be able to work any shifts assigned including and weekends and holidays*** We are looking for a service driven

Front Desk Agent

to be the first point of contact for our this role you will create memorable first impressions manage efficient check-ins and check-outs and deliver top tier customer service! You will demonstrate Westgates core values of

Passion Integrity and Work Ethic

in every interaction. At Westgate Resorts our team members are the heart of our success. When you join the team you become part of a company that values hospitality teamwork and growth. As the Front Desk Agent you will: Warmly greet guests complete registrations and assign rooms while issuing room keys. Maintain accurate records of room availability and guest accounts. Prepare and process guest bills collect payments and handle transactions accurately. Actively listen to guest needs and resolve concerns with care and efficiency. Qualifications : Must be able to work full-time flexible schedule weekends and holidays. Must be able to lift up to 15lbs. Must be able to stand for long periods of time. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner. Excellent customer service skills. Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law applicants who smoke or use tobacco products will not be considered for positions at Westgate Required to pass a background check drug test and prove eligibility to work in the United States. Additional Information : Why Westgate Highly Discounted Epic Locals Ski Pass While Supplies Last FREE Ski Snowboard and Mountain Bike Equipment Rentals FREE Garage Parking $2.00 in Meals in Team Member Breakroom Comprehensive Health Benefits Medical Dental and Vision Coverage Paid Time Off Vacation Sick and Personal Time to Recharge Paid Holidays 401(k) with Generous Company Match to Support Your Future Daily Pay Access Your Earnings When You Need Them Family-Focused Benefits Pregnancy Parental Leave and Adoption Assistance Wellness Programs to Support Your Well-Being Flexible Spending Accounts (FSA) Tuition Assistance to Help You Grow Your Career Military Leave Employee Assistance Program (EAP) Support When You Need It Most Life Disability Accident Critical Illness and Hospital Insurance Pet Insurance for Your Furry Family Members Loyalty Program Exclusive Discounts on Hotels Cruises Resorts Restaurants Entertainment and More Low-Cost Gym Membership NEW! David A. Siegel Legacy Scholarship

Up to $40000 for Team Members Dependents After 1 Year of Service Career Growth and Advancement Opportunities Community Involvement Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer

. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice. Remote Work : No Employment Type : Full-time