Sales Associate / Customer Service Representative

Overview We’re hiring BARTENDERS — aka our front desk legends — who keep the shop running smooth, the energy high, and the clients feeling like queens. What You’ll Do: Making every guest feel welcomed and fabulous Managing the front desk with confidence Driving sales (membership + retail) Supporting the stylists and keeping things flowing Perks & Pay: $16.50–$18.50/hr base + commission + bonuses Free blowouts every month Sick time, flexible hours, & team treats Discounts on our cult-favorite products Clear growth path + ongoing training What You Bring: 1+ year of customer service or retail experience Salon or spa experience is a plus (but not required!) A love for beauty + a quick problem-solving mind Confident multitasker with a great attitude Thrives in fast-paced, high-energy environments Must be 18+ and able to stand for long shifts Key Responsibilities: Warmly greet and welcome clients to create a positive first impression Provide exceptional customer service throughout the client’s entire visit Promote and sell retail hair care products with confidence and product knowledge Maintain a clean and organized salon environment, including the front desk and retail area Assist with restocking inventory and keeping supplies replenished and accessible Answer phone calls professionally and manage appointment scheduling efficiently Use strong time management skills to help ensure smooth, on-time salon operations Qualifications & Skills: Strong organizational skills and attention to detail to manage daily salon operations Previous experience in retail sales or customer service is highly preferred Confident phone etiquette and clear communication for booking and client interactions Ability to thrive in a fast-paced setting—experience in environments like grocery, hospitality, or wireless retail is a plus Comfortable recommending and selling products or services to enhance the client experience Bilingual abilities are a bonus, but not required Perks & Benefits: Competitive pay – Earn $20+/hr with commissions and performance-based bonuses Paid sick time Free blowouts each month Bonus opportunities for membership and retail sales Flexible scheduling to support work-life balance Employee discounts on all Drybar products Growth opportunities with a clear path to advance Ongoing training and support to build your skills and confidence Legal Disclaimer Copyright 2023 DB Franchise, LLC (“DBF”). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license. #J-18808-Ljbffr