IT Helpdesk Specialist Desktop & Device Support
Fortune Brands Innovations, Inc.
Fortune Brands Innovations is seeking an IT Technical Support Agent to help support key infrastructure functions, troubleshoot Windows desktops, printers, barcode readers, and mobile devices. The role involves on-site and remote support, collaborating with vendors and the MSP team to resolve level 2 infrastructure issues.
You will document issues, publish knowledge base articles, and participate in troubleshooting calls, with a focus on customer service and clear communication.
#J-18808-LjbffrVacancy posted 4 days ago
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