Behavioral Health Administrative Assistant

Job Description

Job Description

POSITION SUMMARY: Under general supervision of the Behavioral Health Director, the Behavioral Health Administrative Assistant serves as a central administrative support role that helps maintain organized, responsive, and efficient department operations. This position contributes to a professional team environment by supporting clear communication, coordinated workflows, and consistent follow through while maintaining confidentiality and a high standard of service.

ESSENTIAL JOB FUNCTIONS: The list that follows is not intended as a comprehensive list, but rather to provide a representative summary of the major duties and responsibilities. Incumbent(s) will be required to perform a variety of duties listed, including but not limited to:

• Provide administrative and clerical support to the Behavioral Health Director and Department leadership and staff to ensure efficient daily operations and workflow coordination.
• Coordinate calendars, meetings, and department activities, including scheduling, reserving meeting space, preparing agendas, recording minutes, and tracking follow-up actions.
• Prepare, maintain, and organize department documents, reports, spreadsheets, and correspondence, in accordance with agency policies and procedures.
• Collect, compile, and track data to support monthly statistics, productivity monitoring, grant reporting, compliance reporting, and other departmental performance measures.
• Assist with Behavioral Health compliance activities, including monitoring documentation timeliness, for GPRA measurement completion, peer review processes, required training, and related quality initiatives.
• Support provider and staff work scheduling functions, including PTO tracking and processing, coverage coordination, schedule maintenance, and communication with managers and team members.
• Coordinate onboarding and training activities for new staff, including orientation materials, system access, equipment readiness, and required training completion.
• Assist with fiscal and operational functions, including purchasing, continuing education requests, invoices, budget tracking, grant-related documentation, and coordination with internal departments.
• Support department projects, outreach efforts, workflow improvements, and special assignments while maintaining confidentiality of patient, employee, fiscal, and organizational information in accordance with applicable regulations and agency standards.
• Other administrative duties as assigned.

REQUIRED QUALIFICATIONS: The following knowledge, skills, and abilities are required for an employee to successfully perform the duties of this position.

• High school diploma or GED required
• Two (2) years of health care-related or administrative support experience preferred.
• Proficient with computers, electronic communication, Microsoft Office applications, and other NVIH software systems.
• Strong organizational problem-solving and analytical skills with acute attention to detail and ability to multi-task.
• Excellent written, verbal, interpersonal, and public speaking skills.
• Demonstrates professionalism, confidentiality, high standards, and commitment to excellent service.
• Ability to follow policies, procedures, protocols, and confidentiality requirements while managing changing priorities in a collaborative team environment.
• Reliable transportation and ability to travel to various NVIH locations as needed.

Native Preference. Northern Valley Indian Health provides Native Preference in hiring practices for qualified Native applicants, in accordance with its policy. NVIH is also an Equal Opportunity and At Will Employer.