Field Access Manager

Role Description

The Field Access Manager (FAM) plays a critical role in ensuring that patients receive timely access to therapies by identifying, navigating, and resolving access and reimbursement challenges. This position serves as a primary point of contact for healthcare providers, offering education on payer policies, benefit verifications, prior authorizations, and other market access matters. The FAM leverages strategic, compliant partnerships with internal and external stakeholders to streamline the patient journey and optimize prescriber confidence in access pathways.

The base compensation range for this role is $190-210K. Base Compensation is influenced by many factors including, but not limited to: time in the role, previous experience, skills, knowledge, performance, work requirements, internal equity, and business/economic conditions.

Qualifications

• Bachelor’s degree required; advanced degree (MBA or healthcare-related) preferred.
• 4 or more years of experience in field reimbursement, patient access, market access, or related functions within the pharmaceutical/biotech industry.
• Demonstrated knowledge of payer structures including Medicare, Medicaid, and commercial insurance, along with knowledge of pharmacy and medical benefit management pathways.
• Strong working knowledge of HUB services, co-pay programs, patient assistance programs, and reimbursement processes.
• Experience with specialty or rare disease products is preferred.
• Proven track record of cross-functional collaboration, particularly with Sales and Market Access.
• Exceptional communication and relationship-building skills.
• Proficient with Microsoft Office Suite and CRM systems.
• Ability to manage a large territory and travel between 60%-80% of your time including overnights.

Requirements

• Acts as the subject matter expert (SME) in access, coverage, and reimbursement for assigned therapeutic products.
• Manages accounts by serving as the primary field resource for healthcare providers and office staff on access support including benefits verification, prior authorization, appeals, and financial assistance.
• Partners with HUB/Patient Services teams to support the patient journey from enrollment through therapy initiation and adherence.
• Educates customers on coding, payer coverage criteria, co-pay assistance, and access tools.
• Aligns with Sales, Market Access, and Patient Support teams to provide integrated support that enhances the overall customer experience.
• Collaborates with account teams to develop localized strategies to address access challenges.
• Maintains detailed, timely documentation of field activities and customer interactions in the CRM system.
• Monitors local and national market trends, payer policy changes, and emerging access challenges.
• Attends and contributes to team meetings & calls, training, and regional or national sales meetings as appropriate.

Benefits

• Valuable and competitive compensation package.
• Health and insurance benefits.
• Training and development opportunities.
• Performance-based bonus eligibility.