Case Manager, Older Adults and Adults with Disabilities

Case Manager, Older Adults and Adults with Disabilities

Department: Senior Services

Employment Type: Full Time

Location: East Providence - Bullocks


Description

About the Role

East Bay Community Action Program (EBCAP) is seeking a compassionate and organized Case Manager to support older adults and adults with disabilities across Rhode Island. This role is ideal for someone who is passionate about person-centered care, enjoys working in the community, and thrives in a collaborative, mission-driven environment.

As a Case Manager, you'll provide unbiased care coordination and case management services to individuals enrolled in Medicaid, Cost Share (CNOM), and Adult Protective Services (APS). You'll work closely with participants, families, service providers, and internal teams to promote safety, independence, and overall well-being.

Position Details

• Status: Full-time (30-40 hours/week)
• Pay Range: $21-$30/hour (based on experience)
• Work Environment: Hybrid (remote up to 2 days/week; community-based visits required)

Key Responsibilities

What You'll Do

• Conduct assessments to understand participants' strengths, needs, resources, and goals
• Develop and maintain person-centered care plans
• Coordinate services for older adults, adults with disabilities, and individuals with I/DD
• Meet with participants in homes, assisted living facilities, group homes, and community settings
• Partner with home care agencies, adult day health providers, and other community supports
• Monitor progress and update care plans as needs change
• Respond to Adult Protective Services (APS) referrals and help ensure participant safety
• Maintain timely and accurate documentation in electronic case management systems
• Communicate regularly with participants, families, and interdisciplinary team members

Qualifications

What We're Looking For

• Compassionate, client-centered approach to service delivery
• Strong communication, organization, and time-management skills
• Ability to manage shifting priorities and work independently in the community
• Comfortable collaborating with diverse teams and service providers
• Commitment to confidentiality, cultural competence, and ethical practice

Minimum Requirements

• Associate's degree (or equivalent combination of education and experience)
• Minimum of two years of case management experience
• Valid driver's license, reliable transportation, and auto insurance
• Willingness to travel statewide within Rhode Island

Preferred

• Bachelor's degree in Human Services, Social Work, Nursing, Psychology, Gerontology, or related field
• Experience working with older adults or adults with disabilities
• Bilingual in Spanish and/or Portuguese

Benefits

• Heavily subsidized medical through BCBSRI
• Dental and Vision Insurance through Dental Dental
• Generous 403(b) retirement plan with up to 3% company match
• Substantial paid time off including vacation, 12 holidays, personal days, and sick time
• Tuition reimbursement and paid CEU opportunities
• Supportive team environment focused on collaboration and excellence

Ready to Make a Difference?
We welcome candidates from all backgrounds who are passionate about making a positive impact in our community. Join us in our mission to provide exceptional behavioral health services and support to those who need it most.

Apply today and become part of a team that truly cares!