Field Service Technician Level 3

Job Description

** This is a position for candidates within an hour of the Holland MI area. **

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Duravant’s Life Cycle Services division requires all Field Service Technicians to travel to customer sites to perform total equipment lifecycle management services. This includes installations, preventative maintenance, start-up/commissioning, troubleshooting issues, and provide upgrades/modernizations.

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Duravant Field Service Technician:

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• Conduct field service calls at customer sites to provide installation, commissioning, emergency repair, technical support, preventive maintenance, audits, retrofits and training services.
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• Perform mechanical and electrical, troubleshooting for PLC programs and servo drive configuration.
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• Achieve service delivery goals including response time, first time fix and customer satisfaction rates.
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• Responsible for timely and accurate documentation of all service activities.
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• Provide equipment reliability feedback to quality engineering and collaborate on improvements.
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• Participate in cross-training and cross-functional teams with other Duravant operating companies.
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Duravant Field Service Technician Competencies: If you hold any of these qualifications please apply.

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• Degree of knowledge and experience of mechanical, hydraulic, electrical, and pneumatic components.
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• Ability to interpret complex technical information involving mechanics and electronics, including schematics and mechanical engineering documentation.
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• Knowledge of AB CompactLogix and various other PLCs knowledge/experience in operation, troubleshooting, and modifications.
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• AB PanelView and various types of HMI programming and troubleshooting.
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• Variable Frequency Drive (VFD) parameter configuration and programming.
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• Depth-full understanding of Servo drive motor systems and configuration.
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Duravant Field Service Technician Job Requirements:

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• High School Diploma or equivalent required.
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• Associate or bachelor’s degree in Mechatronics is desired.
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• EE, EET, EECS or Industrial Electronics degree is a plus
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• 2+ years of experience in the maintenance, installation and troubleshooting of large capital equipment required.
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• Strong mechanical and electrical background required.
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• Solid understanding and programming of PLCs is a plus.
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• Must have a valid driver's license, valid passport, and a good driving record.
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• Travel extensively, up to 80% this can be regionally, nationally, or internationally
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Duravant Field Service Technician benefits:

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• Overtime available
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• Time and half on weekends
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• Shared company-paid premium health benefits with buy-up options.
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• Health Savings Account (HSA) options
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• Company-paid telemedicine program.
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• Company paid Long-term Disability Plan and Basic Life and AD&D.
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• 401(k) employer matching plan.
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• Company discount program for you and your family (e.g., concerts, sporting events, health and wellness, travel, gifts and more!).
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• Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care and more.
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