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MDM / ERDM Business Systems Analyst Senior

Full-time

Amerihealth Caritas

Role Description

The Business Systems Analyst Senior serves as a SME providing ongoing business analysis support in the multi-domain (Member, Provider) Master Data Management (MDM) and Enterprise Reference Data Management (ERDM) area.

This is a 100% Remote position but you must live in EST time zone.

Responsibilities

  • Leads the requirements management process for change requests/enhancements or projects pertaining to MDM/ERDM area.
  • Provides clear documentation on business & technical requirements, source to target mappings, data specifications, business rules, and process flows relevant to MDM/ERDM initiatives.
  • Perform hands-on data analysis using SQL, Databricks, and related querying tools to validate data, research & troubleshoot data discrepancies, conduct root cause analyses and gap analysis.
  • Act as liaison between the business and IS technical teams, leading the definition of functional requirements, explaining changes to business processes, and continually communicating status.
  • Serves as an expert advisor to the IS team regarding the business to ensure the effort meets business needs.
  • Proactively identifies opportunities for process/system enhancement/improvement and brings to the attention of management and business, as appropriate.
  • Identifies potential opportunities to automate existing processes.
  • Provides accurate time/resource estimates for assigned tasks by proactively managing ambiguous business needs and scope creep.
  • Reviews test plans and scripts for completeness and accuracy, and conducts integration testing and user acceptance testing (UAT).
  • Demonstrates strong problem-solving skills, including evaluating alternatives, recommending solutions, and articulating impacts.
  • Tracks the status of all service requests, open incidents and change tickets from initiation through resolution, adhering to strict SLA timelines.
  • Facilitates meetings with business stakeholders and technical counterparts.

Qualifications

  • At least five (5)+ years in business systems analysis, with specialized experience in Master Data Management.
  • At least five (5)+ years in a healthcare environment.
  • Must have MCO/Payer experience on Provider contracting & maintenance, Member enrollment services.
  • Previous experience working with FACETS claims system preferred.
  • Proficiency in data analysis using SQL, Excel and experience with MDM tools (e.g. Informatica, Reltio, SAS DataFlux).
  • Knowledge of MDM concepts like defining match-and-merge rules, survivorship criteria, and validation logic to maintain golden records.
  • Ability to function independently with limited work direction.
  • Excellent communication, stakeholder management, and ability to translate technical concepts for business users and vice-versa.

Benefits

  • Flexible work solutions including remote options, hybrid work schedules.
  • Competitive pay.
  • Paid time off including holidays and volunteer events.
  • Health insurance coverage for you and your dependents on Day 1.
  • 401(k).
  • Tuition reimbursement and more.
Vacancy posted 2 days ago
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