Logistics Coordinator

Logistics Coordinator

The Logistics Coordinator supports the daily coordination of meal delivery operations, routing, transportation activities, and communication between intake staff, drivers, kitchen operations, and community meal programs. This position helps ensure meals are delivered safely, accurately, and efficiently while providing operational support to drivers and assisting with day-to-day logistics functions.

Duties & Responsibilities

• Coordinate daily meal delivery routes and transportation activities to ensure timely and accurate meal distribution.

• Serve as a primary point of contact for drivers throughout the day, providing support, route updates, and problem resolution as needed.

• Communicate participant meal changes, holds, cancellations, special instructions, and delivery updates to drivers and operational staff.

• Monitor route completion and assist with route adjustments, scheduling changes, and coverage needs to maintain service continuity.

• Collaborate with Intake, Production, and Community Meal manager and staff to ensure smooth coordination of meal distribution operations.

• Prepare and maintain route sheets, delivery meal tickets, mileage logs, and transportation documentation.

• Assist with loading, unloading, and organizing meal transportation equipment and supplies when needed.

• Support special meal distributions, emergency meal delivery efforts, and community nutrition events.

• Assist with driver training, onboarding, and operational communication as directed by the Logistics Manager.

• Support continuous improvement efforts related to route efficiency, customer service, and delivery operations.

• Maintain confidentiality and professionalism while interacting with participants, caregivers, staff, volunteers, and community partners.

Required Qualifications or Knowledge, Skills and Abilities

• Experience in logistics, dispatching, transportation coordination, routing, or delivery operations.

• Experience working in senior nutrition services, healthcare, human services, nonprofit, or community-based programs.

• Familiarity with routing software, scheduling systems, or transportation management systems.

Work Environment/Culture

The Logistics Coordinator works in a fast-paced, mission-driven environment supporting nutrition services for older adults and community members. This position requires frequent interaction with drivers, participants, kitchen staff, intake staff, volunteers, and community partners. The employee must be able to sit, stand, walk, bend, twist, reach, and lift up to 40 pounds on a regular basis. The position may require loading and unloading supplies, meal carriers, coolers, and transportation equipment. This position may require driving agency vehicles or a personal vehicle and traveling between program locations as needed. Employees who use their personal vehicle for authorized agency business will be reimbursed for mileage in accordance with agency policy. The employee must be able to work indoors and outdoors in varying weather conditions, including heat, cold, rain, snow, and other environmental conditions encountered during transportation and meal delivery operations. Success in this role requires flexibility, teamwork, professionalism, reliability, and a commitment to providing exceptional service to program participants.

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination and harassment of any kind. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, age, disability, marital status, height, weight, veteran status, or any other status protected by applicable law.