Shipping Coordinator

Shipping Coordinator

At Lakeside Surfaces, we do not just fabricate countertops. We help bring visions to life in homes, offices, and large-scale commercial projects across the Midwest. As Michigan's premier fabricator and installer of granite, marble, and quartz, we are known for unmatched quality, cutting-edge fabrication, and a relentless focus on customer service.

The Role

This position is ideal for someone who thrives on keeping operations moving, solving problems in real time, and making sure every shipment leaves correctly, on time, and customer-ready. If you take pride in precision, communication, and being the person who keeps everything aligned behind the scenes, this is an opportunity to build a long-term career with a company that is gaining momentum and investing in its people.

Summary

The Shipping Coordinator oversees and participates in daily shipping operations, ensuring all installation and delivery trucks are accurately loaded, staged, and dispatched on time. This role provides leadership, direction, and support to the shipping team while maintaining high standards for safety, quality, and efficiency.

Essential Duties and Responsibilities

• Lead daily shipping operations, including planning, prioritizing, and coordinating workflow to meet production and delivery schedules

• Load and secure product onto a-frames and into delivery trucks ensuring safe transport

• Verify product accuracy by job number, color, and specifications prior to shipment

• Ensure all shipments are staged, double-checked, and ready to meet customer delivery expectations

• Provide direction and support to team members, including assigning tasks, monitoring performance, and reinforcing accountability

• Serve as the primary point of contact between shipping, production, project coordination and field services to ensure alignment on job expectations

• Maintain and enforce adherence to checklists, processes, and company policies

• Identify and resolve issues proactively, including missing materials, incorrect staging, or schedule conflicts

• Drive organization and cleanliness of the shipping area, including ownership of 5S standards

• Support training and onboarding of new team members and assist in developing team capabilities

• Ensure compliance with all safety standards and promote a culture of safe work practices

• Load/unload product from tables onto carts to support production workflow

• Other duties as assigned by Supervisor/Manager

Minimum Job Qualifications

• High School diploma or equivalent

• 2+ years of experience in production manufacturing, shipping, or truck loading

• Demonstrated ability to lead or direct work in a team environment

• Strong organizational and problem-solving skills

• Experience with solid surfaces is a plus

• Proactive, dependable, and positive attitude with strong communication skills

Preferred Job Qualifications

• Prior leadership or lead experience in a manufacturing or distribution environment

• Experience coordinating shipping schedules and working cross-functionally with operations teams

Minimum Physical Requirements

• Ability to lift up to 100 lbs.

• Ability to work while standing for 8 to 12 hour shifts

• Ability to move and carry substantial parts on varied surfaces

• Ability to work in a fast-paced environment

• Ability to safely operate forklift and overhead crane

• Ability to follow all safety requirements

• Ability to use measuring tools

Work Environment

• Inside and Outside

What We Offer

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Paid training

Professional development assistance

Vision insurance

Our Culture: At Lakeside, We Have GRIT

We hire, lead, and grow through our values:

G – Go the Extra Mile Be relentless in solving challenges Stay curious and always seek a better way Bring energy, drive, and passion to everything you do

R – Reliably Serve Others Listen, care, and respond with empathy Prioritize people and deliver seamless experiences Exceed expectations with every customer interaction

I – Inspire Trust Be honest, open, and accountable Follow through on commitments, big or small Take ownership of your work and its impact

T – Team Above Self Collaborate, support, and celebrate one another Leave ego at the door Lead with humility and prioritize team success