Help Desk Technician
Green Key Resources
We are a fast-growing Long Island-based Managed Services Provider (MSP) seeking a motivated Level 1/2 Help Desk Technician to join our engineering team. This is an excellent opportunity for someone who enjoys troubleshooting technology, learning new systems, and working directly with clients in a fast-paced environment. You will provide day-to-day technical support, perform onsite and remote troubleshooting, assist with infrastructure projects, and gain hands-on experience with modern cloud technologies. Every day brings new challenges and opportunities to expand your skillset. What You'll Do Provide Level 1 and Level 2 technical support via phone, email, remote tools, and onsite visits Troubleshoot and resolve issues involving Windows PCs, laptops, printers, and other peripherals Administer and support Microsoft 365 services, including: Exchange Online Microsoft Teams SharePoint Online Perform basic networking tasks and troubleshooting, including: VLAN configuration and support DHCP and DNS troubleshooting Firewall and router diagnostics Wi-Fi deployment and support Configure and deploy new user workstations, hardware, software, and user accounts Document support tickets, resolutions, and client environments accurately Assist with technology projects such as migrations, upgrades, hardware rollouts, and cloud implementations Escalate advanced technical issues to senior engineers when appropriate What We're Looking For Required Qualifications 1-3 years of Help Desk, Technical Support, or MSP experience Strong knowledge of Microsoft 365 administration and support Solid understanding of networking fundamentals, including TCP/IP, VPNs, switches, firewalls, DHCP, and DNS Experience supporting Windows 10 and Windows 11 environments Familiarity with Active Directory and common business applications Ability to independently troubleshoot hardware and software issues Excellent communication, customer service, and problem-solving skills Valid driver's license and willingness to travel to local client sites Preferred Qualifications Experience working with MSP RMM and PSA platforms Basic PowerShell scripting knowledge Familiarity with Microsoft Entra ID (Azure AD) Exposure to backup and disaster recovery solutions Experience supporting VoIP systems Knowledge of endpoint security and cybersecurity tools #J-18808-Ljbffr
- ...Job Description Job Description The Help Desk duties which may include, but are not limited to: Providing outstanding customer service... ...requests, incidents, and problems reported by Clients. The Technician will troubleshoot and resolve technical and procedural issues...SuggestedWork at officeRemote workFlexible hours
Ozkarservices
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Redolent
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## Technical Support AssociateApplylocations: Melville, New Yorktime type: Full timeposted on: Posted Yesterdayjob requisition id: R244618# **Position:**Technical Support Associate# **Job Description:**Since 1982, NIC Components (NIC), in partnership with Nippon Industries...SuggestedHourly payFull timeTemporary workWork experience placementWork at officeRemote workWork from homeWorldwide$18 - $22 per hour
Position Overview Help Desk Technician at TEKsystems, Brentwood, TN. Contract to Hire. 90‑95% of the time spent on phone support for government employees, the remaining time on documentation, imaging, and ticket resolution. Minimum entry‑level experience required. Responsibilities...SuggestedHourly payContract workTemporary workWork at officeRemote work- ...Description We are looking for a competent full time Helpdesk technician to provide support both remotely and on site. This position... ...Ability to document technical issues and resolution of tickets via help desk ticketing system. Experience with the following: Help...Full timeWork at officeRemote work
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TEKsystems is hiring a Help Desk Technician in Brentwood, TN. The role focuses primarily on providing technical support through phone interactions for government employees while managing documentation and ticket resolution. Candidates should have entry-level experience...Hourly pay$40 - $55 per hour
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Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Job Description ...Full timeWork at officeLocal area- ...technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, David Yurman, Tom Ford and many other globally...
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...Culture: Be part of a workplace where your contributions are valued and your achievements are celebrated. Employee Referral Program: Help us grow our team and earn rewards through our referral bonus program. Casual & Supportive Environment: Enjoy a relaxed dress code, a...Work experience placementCasual workWork at officeRemote workFlexible hours- Job Description Job Description About the Firm: Haider Engineering P.C., established in 1998, commits its full resources to ensure the successful completion of all assigned projects. We are committed to providing quality construction engineering services to our ...For contractorsWork at officeLocal area
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Garden City, NY5 days ago - ...Headquarters in Hauppauge, NY. This is an entry level role and an exciting opportunity for individuals with the drive to learn and succeed, helping shape the future of IT, business systems, automation, and cybersecurity operations at ASR in support of programs of national...Full timeWork experience placementLocal areaWorldwideFlexible hours
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...Equivalent combination of education, training, and experience may be considered. Experience ~1-3 years of experience in IT help desk, desktop support, or technical support roles. ~ Experience supporting Microsoft Windows environments and common business applications...Full timeRemote work
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