Administrative Support Specialist

Administrative Support Specialist

Location: WESTBURY , NY | Schedule: Part-Time 20-22 hours | Status: Non-Exempt |Salary Range: $20.35/hour | Schedule: TBA

The Opportunity

Join the Family and Children's Association (FCA). We are looking for an enthusiastic and organized Administrative Assistant to bring their energy and detail-focused skills to our dynamic Clinical department.

Responsibilities

• Greet and assist clients, visitors, and staff in a professional and courteous manner

• Schedule, confirm, and coordinate client appointments

• Answer phone calls, respond to inquiries, and direct communications appropriately

• Maintain accurate client records and update electronic health record (EHR) systems

• Process intake forms, billing collections, documentation, and other administrative paperwork as assigned

• Support providers and staff with administrative tasks and workflow coordination

• Complete all agency, program, and regulatory reports, data entry, correspondence, and required documentation by established deadlines

• Function as an integral member of the interdisciplinary treatment team and participate in team meetings and in-service trainings as scheduled

• Maintain confidentiality and comply with HIPAA and agency policies and procedures

• Perform other duties and responsibilities as assigned in support of clinic operations

Qualifications

• High School Diploma or Equivalent required; associate degree or certification in medical office administration preferred

• Minimum of one (1) year of experience in a healthcare, outpatient clinic, or medical office setting

• Bilingual in Spanish and English speaking preferred

Compensation

The competitive compensation range is reflected with FCA's framework, culture, and values. Individual pay decisions will vary based on skills and experience' while still allowing for growth.

Benefits

• Full Health/Dental/Vision Insurance

• Generous Paid Time Off

• 403(b); with generous employer contribution

• Flexible Spending Account (FSA)

• Pet Insurance

• Short Term (STD) and Long Term (LTD) Disability Insurance

• Life Insurance

• Employee Assistance Program (EAP)

FCA is proud to be an equal opportunity employer! We celebrate and are committed to creating an inclusive environment for all employees.

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