Assistant Hotel General Manager
TRYP by Wyndham Pittsburgh/Lawrenceville
Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing staff and department operations, when they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry! Responsibilities: • Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability • Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas • Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service • Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed • Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention Qualifications: • Must have at least 3 or more years of experience in the hospitality field • A proven record of experience managing a team, preferably in a hospitality role, is required • Must have a strong focus on putting the guest first with exceptional customer service experience • Showcase exceptional organizational, communication, and problem-solving skills • This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
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