Product Specialist (eProductivity Software Implementation)

Product Specialist (eProductivity Software Implementation)

Location: Atlanta, GA Hybrid/Remote/Onsite: Hybrid Job Type: Full time/ Contract

This job posting is for an existing, active vacancy and we are seeking a Product Specialist to support the integration of ePS PrintStream Fulfillment with existing systems, focusing on order management and inventory control.

Job Description

Responsibilities:

• Collaborate with business users to understand their requirements and provide guidance on the effective use of ePS software.
• Assist in the implementation of MarketDirect StoreFront, ensuring customizable storefronts and efficient product ordering workflows.
• Support the integration of ePS PrintStream Fulfillment with existing systems, focusing on order management and inventory control.
• Facilitate the use of ePS Process Shipper to streamline shipping processes and improve productivity.
• Help optimize workflows using ePS Pace, centralizing scheduling and automating processes for various printing sectors.
• Provide training and support to users, leveraging the EFI Communities platform for additional resources and insights.
• Document processes and best practices to ensure knowledge transfer and sustainability post-implementation.

Mandatory Skills:

• Proven experience with eProductivity Software (ePS) modules, specifically MarketDirect StoreFront, PrintStream Fulfillment, Process Shipper, and Pace.
• Strong understanding of warehouse and inventory management solutions.
• Experience in e-commerce platforms and print management information systems.
• Excellent communication and interpersonal skills to effectively collaborate with business users.
• Ability to analyze and troubleshoot software-related issues.

Preferred Skills:

• Familiarity with cloud-based solutions and multi-carrier shipping management.
• Experience in the printing and packaging industry.
• Knowledge of ERP systems and their integration with ePS software.
• Experience in training users on software applications.

AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.

*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator.

At *** (*** | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer 'experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest. Extraordinary is when experiences come together – a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in human history. Our universe, as we build it, disrupts it, and redesigns it, is powering the digital change. *** represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, *** is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.