Accounts Receivable Specialist

Job Overview Do Great Things! Durham Technical Community College is hiring an Accounts Receivable Technician, Part Time in the Finance Department. The ideal candidate must have excellent problem‑solving, critical‑thinking, and communication skills. They should also possess high‑level proficiency with third‑party billing, accounts receivable reconciliation, and working knowledge of policies and procedures in the areas of Financial Aid, Admissions, Registration, and Advising. The job responsibilities include coordinating financial aid awards with AR and FA staff, resolving financial aid processes’ problems, providing cashiering support, maintaining accurate records/files, and performing basic reconciliations. The candidate must be able to work well under pressure, manage multiple tasks, and meet deadlines. Responsibilities Reviews curriculum and non‑curriculum sponsor authorizations, sets up sponsors based on approved documentation, performs weekly invoicing of student sponsored accounts, and contacts sponsors when the amount due is not paid. Sets up section 3rd‑party sponsor billings in Colleague that are flat fee costs. Reconciles sponsorship accounts and in‑house sponsors, including meetings to ensure accounts are balanced. Creates and maintains clear communication between sponsors, students, and third‑party vendors. Processes special grants/sponsorships including setting up and invoicing, processing check requests, and attending meetings with other departments. Handles all military/VA related students and websites for those students to submit grades, invoices, and payment information. Researches Ed2Go invoices/ statements to reconcile and place students onto the sponsorship. Works with the Foundation Accountant to collect Emergency Foundation Loans from students. Places charges on student accounts for items outside the student bookstore. Resolves and answers questions related to student accounts including refunds and direct deposit issues. Communicates with the Director of Student Accounts regarding AR issues or errors in a timely manner. Creates and maintains documentation of business policies and procedures. Provides cashiering support when needed; if the Head Cashier is absent, maintains the check registry after receipting of checks and other documents, mails documents that are not picked up on time, reconciles daily deposits, and performs other cashier duties as needed. Provides refund support to issue FA or AR refunds if the Head Cashier is absent. Performs other administrative duties as assigned. Education and Work Experience High School Diploma or equivalent. Preferred: Associate’s Degree in Accounting, Finance, Business, or related field. Two years of experience in Business Administration, Cashiering, Accounts Receivable, and collections. Work experience in other related fields will also be taken into consideration. One year of office experience, preferably with public contact. Required Skills Strong interpersonal, organizational, oral and written communication/public relation skills. Excellent problem‑solving and critical‑thinking skills. Ability to manage multiple tasks and meet deadlines. Excellent computer skills, including experience with a data analysis or business intelligence software product and competence with Microsoft Office products, Excel and Word. High attention to detail. Experience and high‑level proficiency with third‑party billing and accounts receivable reconciliation. Working knowledge of policies and procedures in Financial Aid, Admissions, Registration and Advising. Ability to work with a diverse population. Ability to work well under pressure. Basic reconciliations and accounting skills. Knowledge of Department of Education, Title IV, and FERPA rules. Physical Demands Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of this position. The physical and mental demands described as follows are representative of those that must be met by an employee in performing the essential functions of this job: Ability to sit and/or stand for long periods of time. Ability to lift, at times, 10 lbs. Good eye/hand dexterity. Normal Working Hours 15–25‑hour work week as determined by the supervisor to allow the employee to fulfill the assigned duties and responsibilities, including occasional evening hours (6 pm). #J-18808-Ljbffr