Front of House Manager

About This JobFront of House Manager — Chandler LocationJoin George’s Breakfast and Brunch as the Front of House Manager at our Chandler location. This mid-level, full-time, onsite role puts you at the heart of a busy, beloved neighborhood breakfast and brunch spot where fast, friendly service and high-quality comfort food create repeat customers. You’ll lead a small team, shape the guest experience, and run shifts in a lively, laid-back atmosphere that serves Tempe, Chandler, Mesa, and Scottsdale.This position is exciting for candidates who enjoy hands-on leadership, coaching staff to deliver consistent hospitality, and making operational improvements that directly impact guest satisfaction and sales.ResponsibilitiesKey ResponsibilitiesLead, coach, and schedule front-of-house staff to ensure smooth shift operations and high morale.Maintain exceptional guest service standards; promptly resolve guest concerns and manage escalations with professionalism.Oversee opening/closing procedures, cash handling, POS reconciliation, and daily sales reporting.Coordinate with kitchen leadership to maintain food quality, timely service, and effective communication between front and back of house.Monitor inventory for front-of-house supplies, manage par levels, and place orders or communicate needs to suppliers.Enforce health, safety, and compliance standards, including cleanliness, sanitation, and workplace safety protocols.Support hiring, training, and performance management activities to build a reliable, service-focused team.RequirementsRequired Qualifications2+ years of supervisory or lead experience in a restaurant, café, or fast-casual environment, preferably in breakfast/brunch service.Proven ability to manage shift operations, handle cash/POS systems, and reconcile daily sales.Strong customer-service skills with demonstrated conflict resolution and escalation management.Excellent communication and team leadership skills; ability to motivate staff and maintain a positive floor culture.Flexible availability including mornings, weekends, and holidays; ability to stand for long periods and perform physical tasks.High school diploma or equivalent.Preferred QualificationsExperience in a high-volume breakfast or quick-service restaurant concept.Food safety certification (e.g., ServSafe) or equivalent training.Bilingual (Spanish/English) communication skills to support diverse guest and team interactions.Familiarity with inventory management and basic ordering processes.Experience hiring, training, and developing front-of-house teams.Food Handler's CardTitle 4 CardBenefitsBenefitsCompetitive hourly pay plus access to gratuities/tip pool and performance-based bonuses.Employee meal discounts during shifts.Flexible scheduling with consistent morning and weekend shift structure.Paid time off and sick leave per company policy.Opportunities for career growth and advancement within our expanding local brand.Training and professional development, including management and customer service coaching.Access to health insurance options and 401(k) eligibility where available.Equal Opportunity & Inclusion StatementGeorge's Breakfast and Brunch is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristic. #J-18808-Ljbffr Koolineplumbing