Group Manager, Service Experience & Customer Growth
Intuit Inc.
Intuit Inc. is seeking a Group Manager to lead service experience initiatives for QuickBooks. In this role, you will collaborate cross-functionally to optimize customer interactions and resolve issues effectively. You will drive strategies that enhance customer retention and satisfaction, leveraging insights from data analytics and customer feedback. The ideal candidate should have over 5 years of experience in a leadership role within a services-oriented or SaaS organization. The position offers a competitive compensation package, including a strong pay-for-performance rewards approach with equity and benefits. #J-18808-Ljbffr Intuit Inc.
$219.5k - $297k
As the Group Manager, you will collaborate with cross‑functional... ...transform the end‑to‑end experience for QuickBooks service and support offerings to... ...deliver full resolution and customer confidence. You will... ...retention and drive revenue growth. Strong understanding of...CustomerWork experience placement- Intuit is seeking a Group Manager to lead the transformation of service and support for QuickBooks. This role involves defining resolution strategies and optimizing the customer experience while collaborating with cross-functional teams. The ideal candidate has over 5...Customer
- ...Inc. is seeking a Membership Manager at the Los Altos Country Club to enhance member growth and handle front office activities... ..., and ensuring a positive customer experience. The ideal candidate will... ...commitment to delivering excellent service is crucial for this position....Customer
$171k - $231.5k
Overview Join the Intuit Customer Success team as a Group Manager of Expert Services Delivery for QuickBooks Live. We’re bringing... ...to be at the center of this growth, shaping the evolution of... ...be central to delivering stellar experience for our customers and our rapidly...Customer- As the Group Manager, you will collaborate with QBO product, design... ...teams to transform the customer journeys and end-to-end experiences in QuickBooks product... ..., Marketing, Sales, and Service Delivery teams to design... ...changing business growth. Customer Feedback and Insights...CustomerWork experience placement
- Affirm is seeking a Product Manager to drive Agent Experience, focusing on AI and operational excellence... ...set strategic vision, and enhance customer service operations. The ideal candidate will... ...leadership, manage PMs while balancing team growth, and communicate effectively across...CustomerRemote workFlexible hours
- Dormont Manufacturing Co is looking for a Store Manager for their retail locations in Palo Alto, California. The successful candidate... ...the store team to drive performance, ensuring exceptional customer experience and maintaining operational standards. This full-time role...CustomerFull time
- ...Assistant Store Director of Customer Experience, the Customer Experience Lead... ...maintaining selling floor service and merchandising standards... ...with a sense of urgency in managing the customer line Ensure... ...guide our evolution and future growth. All associates are expected...CustomerFull timeWork experience placementLocal areaFlexible hoursWeekend workAfternoon shift
- Overview HP Customer Welcome Center Customer Experience Lead The Customer Welcome Centers (“CWCs”) are the epicenter... .... Key Responsibilities Plan, manage, and facilitate executive briefings... ...languages are a plus. Experience in Services and/or Solutions. Preferred Skills...CustomerWork experience placement
$105.05k - $161.8k
Description The Customer Welcome Centers ("CWCs") are the epicenter... ...opportunity to join the Customer Experience team and have full exposure... ..., Gaming, Solutions and Services, or has demonstrated ability... ...Key Responsibilities Plan, manage, and facilitate executive briefings...CustomerTemporary workWork experience placementFlexible hours- HP Inc. is seeking a passionate leader for the Customer Welcome Center in Palo Alto. This role involves managing executive briefings and supporting senior-level meetings... ...skills. The ideal candidate has over 7 years of experience in a relevant field, a degree in a related...Customer
$81.57k - $141.2k
...leader in eyewear and eye care is seeking a Store Manager in Santa Clara, California. This role involves... ...indicators and ensuring exceptional customer service. Candidates should have 4+ years of management experience, strong communication skills, and a background...Customer- ...Principal Product Marketing Leader to drive the growth of our Payments business focused on mid-market customers. This influential role requires expertise in market... ...0 years in product marketing is necessary, with experience in mid-market Payments preferred. A competitive...Customer
$146k - $162k
Mudflap is seeking a Senior Manager, Growth & Onboarding to lead and scale its customer growth strategy. Based in Palo Alto, CA or Austin, TX, this role focuses on optimizing the customer experience from application through retention. You will lead a high-impact team,...Customer- ...looking for a Business Development Manager in Palo Alto, CA to drive the sales growth of their Facial Aesthetics... ...involves engaging with aesthetic customers and enhancing product acceptance... ...will have at least 3 years of sales experience, preferably in B2B2C environments...Customer
$180k - $220k
...autonomous transportation-as-a-service (ATaaS) solution and... ..., Gatik Carrier™, is custom-built to transport... ..., success, and growth while maximizing the value... ...customer relationship management, cross‑functional partnership... ...field. 7‑10 years of experience in customer success,...CustomerContract work- ...California. You will develop and execute the DTC business strategy, manage P&L, and optimize user experience across our platforms. Your background should include 8+ years of experience in DTC growth and a deep understanding of DTC platforms like Shopify. The role requires...
$90k - $120k
...rigid, limited-scope point solutions or custom solutions built in-house, which demand immense... ...with us! About the Role We’re hiring Growth Strategists: high-agency, client-facing... ...’t need enterprise AI or supply chain experience, just the curiosity and work ethic to learn...CustomerRemote work- ...collaborate cross-functionally to drive growth. The ideal candidate has at least one year of sales experience, strong communication skills,... ...and needs Successfully manage and overcome prospect... ...trusted resource to prospects and customers What You Have At least one...CustomerFull timeImmediate start
- ...direction of the Assistant Store Director of Customer Experience, the Customer Experience Lead supports... ...the store, maintaining selling floor service and merchandising standards to drive... ...time and operates with urgency in managing the customer line. Ensure the line leader...CustomerFull timeWork experience placementLocal areaFlexible hoursWeekend workAfternoon shift
- Intuit is looking for a Strategic Staff Market Researcher to lead insights for Customer Growth in Mountain View, CA. You will leverage 10+ years of experience to drive growth strategies, blending quantitative analysis with qualitative insights. Your role will include influencing...Customer
- ...robotics company is seeking a Strategic Account Lead in Palo Alto, CA to manage key relationships with Fortune 100 customers and drive commercial growth. This role requires 5+ years of experience in technical account management or business development within high-tech...Customer
- Description A Victoria’s Secret & Co Customer Experience Lead is a values‑based leader who delivers exceptional customer and associate experiences... ...on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility...Customer
$69k - $73k
...Saks & Company LLC is seeking an Assistant Store Director for Customer Experience at Saks OFF 5TH in Milpitas, California. This role involves managing the cashiers and ensuring a high standard of customer service while coaching the staff to achieve sales targets. The...Customer$85k - $92k
...passionate and driven Retail Store Manager for our store at Valley Fair... ...ensuring a seamless shopping experience between our website and... ...associates and supervisors. Drive customer engagement inside and outside... ...apps or other calling services. Offers are merit‑based and communicated...CustomerFlexible hoursAfternoon shift$159k - $227k
...our teams and actions. Customer First: We prioritize... ...focus on sustainable growth, we are a company that... ...category and customer experience - one that democratizes... ...We’re seeking a Senior Manager, Customer Experience &... ..., high‑impact service at scale. This role will...CustomerLocal areaFlexible hours- ...Let's talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in... ...Experience Leader gets to create feel-good moments everyday with customers by: • Greeting guests and communicating with them while...CustomerFull timePart time
$24.25 per hour
...Customer Experience Lead-Valley Fair A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional... ...Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility...CustomerLocal areaImmediate startFlexible hoursNight shiftWeekend work- ...Excellence and our Recipe for Service. A Team Leader’s two main... ...Leaders Intentional growth and development to help you... ...Strong commitment to superior customer service Ability to manage Team Member behavioral and... ...and responsibility Prior experience as shift lead, crew lead,...CustomerFull timePart timeImmediate startFlexible hoursShift work
$115.98k - $159.48k
...professional and personal growth, all while valuing... ...the world. The Customer Insights Lead is... ...proposals (RFPs), managing stakeholder... ...Market research experience including an understanding... ...interview/focus group discussion guides... ...discharge from military service, and other...CustomerTemporary workWork experience placementLocal area
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