Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Group Manager, Service Experience & CX Strategy

Intuit Financial Services

Intuit is seeking a Group Manager to lead the transformation of service and support for QuickBooks. This role involves defining resolution strategies and optimizing the customer experience while collaborating with cross-functional teams. The ideal candidate has over 5 years of leadership experience in a services-based or SaaS industry, with a focus on customer experience design and service delivery. A dynamic individual is required to innovate and create impactful service strategies. #J-18808-Ljbffr Intuit

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Group Manager, Service Experience & CX Strategy in Mountain View, CA vacancy
  • $219.5k - $297k

    As the Group Manager, you will collaborate with cross‑functional teams to transform the end‑to‑end experience for QuickBooks service and support offerings to deliver full resolution and customer...  ...and maturing our support strategy to deliver resolution; innovating... 
    Suggested
    Work experience placement

    Intuit Inc.

    Mountain View, CA
    2 days ago
  • Downtown Boulder Partnership is looking for a Group Manager to lead their QuickBooks Live Service Strategy team in Mountain View. The role focuses on driving customer experience strategies and innovative service offerings. We're seeking a visionary leader with at least... 
    Suggested

    Downtown Boulder Partnership

    Mountain View, CA
    1 day ago
  • Intuit Inc. is seeking a Group Manager to lead service experience initiatives for QuickBooks. In this role, you will collaborate cross-functionally to...  ...and resolve issues effectively. You will drive strategies that enhance customer retention and satisfaction, leveraging... 
    Suggested

    Intuit Inc.

    Mountain View, CA
    1 day ago
  • $215.5k - $291.5k

    Job Description Overview As a Group Manager within Intuit’s QuickBooks Live Service Strategy team, you will lead a team of cross‑functional partners responsible for shaping and executing the customer experience strategy for the expert‑led services we offer. The goal is... 
    Suggested

    Downtown Boulder Partnership

    Mountain View, CA
    1 day ago
  • A leading software company is seeking a skilled Customer Experience Professional in Mountain View, California. This role involves elevating...  ...ideal candidate will have 6-8 years in customer experience strategy, strong analytical skills, and a customer-centered mindset,... 
    Suggested

    Intuit Inc.

    Mountain View, CA
    20 hours ago
  • $208k - $280k

    Intuit Inc. is hiring a Principal Service Experience Strategy for the Mid-Market segment in Mountain View, California. This pivotal role involves establishing a comprehensive service experience strategy while collaborating with cross-functional teams to enhance customer... 

    Intuit Inc.

    Mountain View, CA
    2 days ago
  •  ...organizational effectiveness within the Customer Experience (CX) organization. This individual will...  ...across teams and ensuring alignment in strategy execution. The ideal candidate should have a Bachelor’s degree, substantial management consulting experience, and strong... 
    Remote work

    Workday

    Santa Clara, CA
    2 days ago
  • $168k - $227k

    Intuit is looking for a Staff Customer Experience Professional in Mountain View, California...  ...support mid-market clients through expert-led services. Candidates should have 8-10 years of...  ...in customer experience and service strategy, strong analytical skills, and superior... 

    Intuit

    Mountain View, CA
    2 days ago
  • ATX Venture Partners in Mountain View, California, is looking for a Principal Service Experience Strategy Manager to enhance mid-market customer experiences. This role will lead initiatives to innovate customer services, emphasizing data-driven insights and strategic partnerships... 

    ATX Venture Partners

    Mountain View, CA
    4 days ago
  • $171k - $231.5k

     ...the Intuit Customer Success team as a Group Manager of Expert Services Delivery for QuickBooks Live. We’re...  ...be central to delivering stellar experience for our customers and our rapidly growing...  ...lines. Collaborate with Ops Strategy & Finance to develop and deliver on... 

    Intuit

    Mountain View, CA
    20 hours ago
  •  ...Customer Welcome Center Customer Experience Lead The Customer Welcome...  ...of HP’s Executive Engagement Strategy. Located at HP HQ in Palo...  ...Key Responsibilities Plan, manage, and facilitate executive briefings...  ...are a plus. Experience in Services and/or Solutions. Preferred... 
    Work experience placement

    GACEP

    Palo Alto, CA
    2 days ago
  • $105.05k - $161.8k

     ...of HP's Executive Engagement Strategy. We are looking for a passionate...  ...to join the Customer Experience team and have full exposure to...  ...Conferencing, Gaming, Solutions and Services, or has demonstrated ability...  ...Key Responsibilities Plan, manage, and facilitate executive... 
    Temporary work
    Work experience placement
    Flexible hours

    HP Inc.

    Palo Alto, CA
    3 days ago
  • $240k - $334k

    Google Inc. is seeking a Group Product Manager for Maps Agentic Capabilities in Mountain View, CA. You will develop strategies to enhance user interaction with AI in Google Maps, overseeing...  ...10 years of product management experience, including a track record of managing... 

    Google Inc.

    Mountain View, CA
    4 days ago
  • $240k - $334k

    Group Product Manager, Maps Agentic Capabilities and Experiences corporate_fare Google place Mountain View, CA, USA ; New York,...  ...Manager, you will drive the product strategy and roadmap for Agentic...  ...a billion people rely on Maps services to explore the world and navigate... 
    Full time
    Flexible hours

    Google Inc.

    Mountain View, CA
    4 days ago
  • $19.5 - $24 per hour

     ...City is seeking a part-time Customer Experience Manager to enhance customer satisfaction by leading...  ...front-end operations and customer service. You'll manage the customer experience...  ...includes planning events, executing business strategies, and promoting a positive store... 
    Hourly pay
    Part time

    The Michaels Companies, Inc.

    Redwood City, CA
    2 days ago
  • General Motors is hiring a Group Product Manager for its AV Capability team. This role involves shaping strategy and the product roadmap for autonomy capabilities in GM’s next...  ...a minimum of 8 years of product management experience and strong analytical skills, you will... 

    General Motors

    Sunnyvale, CA
    1 day ago
  • $18.8 - $31.3 per hour

    Levi Strauss & Co. is looking for a Supervisor at Stanford Shopping Center, Palo Alto, CA. You'll create an engaging store experience, supervise team members, and ensure operational excellence. The role requires strong leadership, coaching skills, and flexibility in scheduling... 
    Hourly pay

    Levi Strauss & Co.

    Palo Alto, CA
    1 day ago
  •  ...View, California is seeking a Food & Beverage Manager to oversee daily operations of our outlets, ensuring top-notch guest experiences. The ideal candidate will have at least 3...  ...of relevant experience and a commitment to service excellence. Responsibilities include... 

    Theameswellhotel

    Mountain View, CA
    1 day ago
  • $143k - $286k

     ...multinational corporation is seeking an experienced product manager to oversee customer experience initiatives. This role requires 5-8 years in product...  ..., focusing on user-centered outcomes across various services. The candidate will define product vision, conduct data... 

    COMFORT SYSTEMS

    Sunnyvale, CA
    20 hours ago
  •  ...the Customer Welcome Center in Palo Alto. This role involves managing executive briefings and supporting senior-level meetings, requiring...  ...management skills. The ideal candidate has over 7 years of experience in a relevant field, a degree in a related discipline, and... 

    HP Inc.

    Palo Alto, CA
    2 days ago
  • $240k - $334k

     ...qualifications Bachelor's degree or equivalent practical experience. 10 years of experience in product management or related technical role. 5 years of experience...  ...Define and support the end-to-end product strategy and multi-year roadmap for AI Security within Search... 
    Full time
    Worldwide

    Google

    Mountain View, CA
    2 days ago
  •  ...organizational objectives and brand standards. The ideal candidate should possess advanced skills in event strategy, project management, and budget management, along with proven experience in executing diverse events. Strong organizational and leadership abilities are required, with... 

    Akraya, Inc.

    Mountain View, CA
    1 day ago
  • $83.2k - $193.2k

     ...in Palo Alto, California, is seeking a Procurement Manager to oversee procurement operations, manage supplier relationships, and develop procurement strategies. The ideal candidate will have over 5 years of experience in supply chain management and strong negotiation skills... 

    Lightspeed Studios

    Palo Alto, CA
    1 day ago
  •  ...Regulatory Affairs to lead global regulatory strategies for AI-driven SaMD and medical products...  ...role requires overseeing compliance, managing regulatory submissions, and working...  ...have 10-12 years of regulatory affairs experience, knowledge of FDA regulations, and a Bachelor... 

    Hippocratic AI

    Palo Alto, CA
    20 hours ago
  • A leading consulting firm is seeking a Manager for agentic commerce transformation initiatives focused on technology...  ...collaborations. Candidates should have over 7 years of experience in consulting or digital strategy within the technology sector, with a strong emphasis... 

    Accenture

    Mountain View, CA
    20 hours ago
  • Stampli is seeking an execution-focused CX Manager to own the ERP integration domain and address complex customer issues related to ERP...  ...seamless ERP functionality. The ideal candidate will have hands-on experience in ERP implementations, a strong understanding of finance and... 

    Stampli

    Mountain View, CA
    2 days ago
  •  ...total rewards philosophy that attracts and retains top talent and advising on compensation strategies within the organization. The ideal candidate will have over 10 years of experience in high-growth companies, strong analytical skills, and deep knowledge of compensation... 
    Full time

    Decisive Point

    Sunnyvale, CA
    3 days ago
  • Google Inc. is seeking a Portfolio Lead to manage its multi-billion dollar Non-Core...  ...You will shape and implement investment strategies, ensuring alignment with financial and social...  ...plans. You must have extensive experience in real estate investment and possess strong... 

    Google Inc.

    Sunnyvale, CA
    3 days ago
  • $204k - $276k

    Intuit Inc. is seeking an innovative Manager experienced in Fraud Risk Policy & Strategy to lead a team of analysts. You will develop expertise in consumer...  ...build scalable solutions while enhancing customer experience. The ideal candidate will have a strong background... 

    Intuit Inc.

    Mountain View, CA
    3 days ago
  •  ...in Sunnyvale, California. This role involves managing internal cost metrics and cloud infrastructure financial strategies while collaborating across various teams. The ideal candidate will have extensive finance experience and knowledge of multi-cloud environments. Successful... 

    Apple

    Sunnyvale, CA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Group Manager, Service Experience & CX Strategy. Be the first to apply!