Senior Sales Operations Manager
$100k - $175kFramework Ventures
About Pulley: Pulley's mission is to make it easier for anyone to start a company. We believe that more startups should exist and that founder-led companies are more successful in the long term. With Pulley's cap table management tools, companies can better understand and optimize their equity for the long term. Starting a company is hard enough. Managing equity shouldn’t be. Pulley is a high-performing team growing quickly with over 4,000 customers, including Linear, Runway, Fathom, and Roam, and is supported by top investors such as Founders' Fund, Stripe, General Catalyst, Caffeinated Capital, 8vc, and Elad Gil. About the role We are looking for a stellar Sr. Sales Operations Manager to own and optimize the entire revenue operations workflow at Pulley. In this role, you will architect and manage the complete customer journey from initial lead capture through renewal, ensuring seamless integration across our marketing and sales tech stack. You'll partner with Sales leadership to support revenue generation across Account Executive, Account Management, and SDR teams while building sophisticated automation and integrations that scale with our growth. What you’ll do Full-Funnel Operations: Manage end-to-end prospect and customer lifecycle from lead generation, through closed deals, invoicing, and renewals. Technical Integration & Automation: Design and implement bespoke technical solutions, API integrations, and workflow automation across our revenue tech stack. Salesforce Architecture: Build and maintain complex Salesforce configurations including custom objects, fields, workflows, process builders, and advanced reporting dashboards. Cross-Platform Orchestration: Seamlessly integrate and optimize Pulley's revenue tools, such as Clay, website PLG motion workflows, Outreach, Chilipiper, Seamless.ai, Crunchbase, document generation and signature platforms, and marketing automation and attribution tools. Data Engineering & Analytics: Maintain data hygiene, build automated reporting, and create actionable insights across the entire revenue funnel. Technical Troubleshooting: Debug integration issues, optimize API connections, and solve complex technical challenges that arise in our revenue operations. Scalable Process Design: Build processes and systems that can handle rapid team and customer growth. Cross-Functional Collaboration: Work closely with the Internal Tools team, Marketing, and Revenue Strategy teams to optimize the complete customer experience. What you bring 4+ years of experience in RevOps or Sales Ops at high-growth SaaS companies, with at least 2 years hands‑on experience in Salesforce administration and customization. Technical proficiency with APIs, webhooks, and system integrations. Experience with sales engagement platforms (Outreach.io preferred) and marketing automation tools. Strong analytical and problem‑solving skills with experience building complex workflows and automations. Comfort working with technical teams and translating business requirements into technical solutions. Bonus: Experience with full‑funnel marketing ops, PLG motions, and cross‑platform data flows. Benefits Competitive salary and equity. Medical, Dental, and Vision insurance. Unlimited PTO + Winter holiday break. Parental leave. Generous stipends for WFH, learning, wellness, and AI tools. 401(k) match (US) / Pension match (Canada). Annual Salary Range $100,000—$175,000 USD. The range above reflects the typical salary range for this role. The final offer will depend on factors such as your experience, interview performance, level, and other considerations assessed during the hiring process. #J-18808-Ljbffr
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