Solutions Engineer

Solutions Engineer

As a Solutions Engineer, you will partner primarily with an Account Executive. In addition, you will work with Portfolio Account Teams, Partners and other cross-functional teams to drive Cisco Networking brand preference with our customers.

Working directly with customers, you will capture detailed knowledge of requirements and provide recommendations for the best products and solutions to achieve the desired business outcomes. As a Networking SE Specialist, you will also collaborate with the various Business Entity teams to prioritize and influence features and capabilities roadmap to meet growing customer demands.

You will work with the Americas Networking Organization as a Solutions Engineer. You will form relationships with our customer's key decision- makers, showcase Cisco Networking products and solutions with a focus on Secure networking including Routing, Switching, Wireless, and Automation, lead RFP response(s), set up demonstrations, drive proof of values, explain features and benefits to customers, and design and configure products to meet specific customer requirements.

The Solutions Engineer has a passion for technology and a zeal for customer interaction! This is a pre-sales, technical role passionate about architectural selling covering customers from all verticals and segments in the America's. You should excel in communicating technical architectures, solutions and products to key decision- makers from Managers to Directors and above. They should be comfortable speaking publicly to both small and large audiences.

You will keep up to date on networking trends, competitive solutions products and services. You will work with a variety of technologies and will therefore need strong cross-functional teamwork and consultative skills. The capacity to demonstrate technical solutions and capabilities effectively and conduct multi-architectural Proof-of-Concept (PoC) tests is a must. Key areas of responsibility include:

• Partner with Account Executives to drive business and growth opportunities
• Driving demand generation activities
• Enable technology capabilities internally with Portfolio Account Teams and externally with our partners.
• Understanding customer requirements and mapping technical solutions to meet the needs
• Network design
• Deep product and solution knowledge: Product positioning, differentiation across solutions, operational characteristics
• Performing product demo and Proof of Concept (PoC) labs
• Maintaining competitive knowledge to strategically position Cisco's products and services
• Following market transition and industry trends to anticipate customer needs
• Aligning cross-functionally to various business entities and teams across the company
• Challenger mindset willing to help customers with complex/challenging digital transformation opportunities

Minimum Qualifications:

• 5+ years of proven experience sizing and designing Routing, Wireless and Switching deployments both On-Prem and Cloud Based.

• 5+ years of developed skills and knowledge in networking protocols (TCP/IP, BGP, OSPF, EIGRP, LISP) network segmentation technologies (VRF, MPLS, ZeroTrust, SDA, 802.1x, Adaptive Policy), and network management.

• Understanding of competitive networking products such as HPE/Aruba, Juniper, Arista, Fortinet

Preferred Qualifications:

• Pre-sales experience

• Typically requires BS/BA (preferably EE/CS) or equivalent

• Critical thinking to address customer concerns and to support customer business growth.

• Customer-focused attitude.

• Ability to manage multiple projects and priorities in a fast-paced environment

• Cisco and non-Cisco Certifications a plus (CCIE, CCDE, CCNP, DevNet, AWS, Google, Terraform)

• API and programmability knowledge is a plus