Supervisor

About the Role As a Supervisor, you support the management team in growing our company brand. You will support store operations and help build a sales and service culture to deliver best‑in‑class service and bring to life a distinctive world of adult beverages and more for our customers. Responsibilities Support store operations and help build a sales and service culture to deliver best‑in‑class service and bring to life a distinctive world of adult beverages and more for our customers. Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues. Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills. Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment. Maintain store safety and cleanliness standards across the store. Perform other duties as assigned. Qualifications High school diploma or equivalent preferred. 1–3 years of experience, with 1+ year of proven supervisory experience within a retail setting. Strong interpersonal skills and a team‑player mindset. Experience resolving customer issues and coaching peers. Familiarity with point‑of‑sale systems and inventory management software. Ability to work a flexible schedule as business requires, including evenings and weekends. Physical Requirements Must be 21 years of age or older. Walk, bend down repeatedly, and be on feet for 8–10 hours a day. Lift, load, and handle cases and pallets; climb ladders and lift 50lbs. overhead repeatedly. May be exposed to various outdoor weather conditions throughout the workday. Benefits We offer a full benefits package that may include: Paid Time Off (PTO) Store discounts Health care plans (medical, prescription, dental, vision) 401(k), HSA, FSA, pre‑tax commuter benefits Disability & life insurance coverage, paid parental leave, pet insurance Critical illness and accident insurance, discounted home and auto insurance College tuition assistance, career development & product training, consumer classes Compensation Pay Range: $20.14 – $28.20 per hour. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. EEO & Accommodations Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Company Information We recognize our team members as a critical asset and offer a variety of benefits, tools, and resources to support through our Total Rewards program. For more information, visit our careers page. #J-18808-Ljbffr Garden State Fine Wine & Spirits LLC