Patient Services Specialist Alvord Brain Tumor Center at UW Medical Center - Montlake

Patient Services Specialist 2

UW Medicine Montlake - Alvord Brain Tumor Center has an outstanding opportunity for a Patient Services Specialist 2. Part-time, 90% FTE (36 hours per week) Day Shift Tuesdays-Fridays/ 7:30am- 5:00pm On-site/No Telework

Patients come to the Alvord Brain Tumor Center at UW Medical Center Montlake from across the country for expert and holistic care that includes a precise diagnosis, a personalized care plan and a team of experts who guide them each step of the way, from consultation to treatment and follow-up.

Your care team includes UW Medicine neurooncologists, neurosurgeons, medical and radiation oncologists, neuropathologists, magnate-certified oncology nurses, and cancer specialists who work together to treat all brain and spinal cord cancers, including meningiomas, gliomas, vestibular schwannomas, central nervous system lymphomas, ependymomas, recurrent brain tumors and metastatic cancers.

We offer access to leading-edge techniques, technologies and treatments such as Gamma Knife, proton and photon radiation therapies, chemotherapies (oral and infused), immunotherapies and Optune.

A staff social worker will support you and answer any questions you and your loved ones may have throughout the course of your care. You may also be eligible for clinical research trials that are available through the UW Medical Center and Fred Hutchinson Cancer Center.

Conveniently located near public transportation Make a difference for the patients and employees we serve Opportunity to provide career growth

Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging Scheduling provider and ancillary service appointments Obtaining patient demographic, financial, and clinical information Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery Other duties as requested

High school graduation or equivalent AND One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

Become part of our team. Join our mission to make life healthier for everyone in our community.

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street.

Excellence. Exploration. Education.

Pay Range Minimum: $21.82 hourly Pay Range Maximum: $29.41 hourly Benefits: For information about benefits for this position, visit Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 90.00% Union/Bargaining Unit: SEIU Local 925 Nonsupervisory

Working at the University of Washington provides a unique opportunity to change lives on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at View phone number on click.appcast.io or View email address on click.appcast.io.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.