Leasing & Marketing Professional - The Standard Syracuse

Job Title: Leasing & Marketing Professional (Student) Overview The Leasing and Marketing Professional is responsible for effectively marketing the community and ensuring the leasing targets are achieved to help maximize occupancy year over year. This role will guide prospective residents through the leasing process, engage in retention efforts for current residents, and provide unparalleled customer service. Reports to Community Manager. No direct reports. Responsibilities Understand the housing contract document and all related addendums and clearly communicate all relative information to prospects and residents. Conduct all tasks necessary to close the sale in accordance with VIBES training guidelines, including but not limited to: generating new leads, scheduling and conducting tours, entering data into the Property Management Software, and prospect follow up. Assist the Associate Community Manager with promoting the community via social media platforms and participating in on- and off-campus marketing events. Perform unit assignments and placements and track and report leasing data, metrics, and goals. Assist with email and text campaigns utilizing the Property Management Software. Maintain a positive community environment and encourage participation in Residence Life programs. Assist in resolving resident concerns/conflicts and escalating to the appropriate manager as needed. Perform daily opening and closing checklists, including model and tour route inspection and housekeeping as needed. Participate in Landmark Lineup and required staff meetings. Adhere and comply with corporate procedures and government laws on Fair Housing. Respond to internet and telephone inquiries in a timely and professional manner. Keep detailed activity logs in prospect and resident accounts. Enter maintenance requests as needed. Label and log resident packages and send resident notifications as needed. Enforce community policies and procedures in accordance with the Housing Contract and report any violations to the Community Manager. Assist in collecting application fees, security deposits, and other income as needed. Participate in on-call rotation schedule and perform after-hours lockouts as needed. Participate in all Turn related activities including move-in & move-out days, unit inspections & trash outs, unit make readywork such as cleaning, painting, furniture placement, and other tasks as assigned by Community Manager. Qualifications High School Diploma or equivalent required. Pursuing a bachelor’s degree in a relevant major preferred. Minimum 1-year sales and marketing experience preferred. Minimum 1-year residential leasing experience preferred. Local mandated licenses/certifications strongly preferred and, in some cases, required. Strong organizational skills, reliability, and self-discipline. Proficient in Microsoft Office Suite or related software; Entrata experience preferred. Must be available to work evening and weekend hours, university closings, and turn period (extended hours required as necessary). Salary and Benefits The pay for this position is $20.00 per hour, depending on a variety of factors, including market factors in the geographical location where the candidate lives. Equal Opportunity Employer Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Landmark Properties Management, LLC