Tire Service Technician

Tire Service Technician

The Tire Service Technician will work in the field and the shop and is responsible for all repairs and replacements of all types of construction related equipment tires. This position requires good communication skills and the ability to follow directions from the shop Foreman and Operations Manager.

Essential Functions:

• Repair and replacement of all types of construction related equipment tires, ranging from light truck tires through loader tires.
• Work in extreme weather conditions when out on field service calls.
• Communicate professionally with customers and account for all activity through work orders.
• Work safely and efficiently independently with minimal supervision.
• Communicate well over the phone or radio directly with customers and supervisors.
• Commitment to workplace safety and customer service is a must.
• Complete work orders and inventory of tires and materials used during the service called.
• Maintain good housekeeping.
• Assist in other areas in the shop as needed.
• Handling scrap (or take-off tires) and placing them in the designated area.
• Stay focused and complete tasks correctly with minimal supervision.
• Work in a constant state of alertness and in a safe manner.
• Perform other duties as directed.

Knowledge, Skills, & Abilities:

• Knowledge of all aspects of tire service repairs and replacements of all types of construction-related equipment.
• Ability to work in a fast-paced environment with constantly changing work priorities.
• Ability to work in a team with others as needed to facilitate and reach company objectives.
• Ability to manage difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
• Ability to perform work on time. Practice independent judgment and make decisions.
• Ability to develop alternative solutions when necessary.
• Ability to work safely and efficiently with minimal supervision.
• Ability to speak clearly and persuasively in positive or negative situations.
• Ability to actively listen and proactively request clarification when needed.
• Ability to productively participate in meetings.
• Ability to write clearly and informatively.
• Ability to read and interpret specifications, manuals, and other written information.
• Ability to exercise judgment and make decisions.
• Ability to set and achieve challenging goals; demonstrate persistence and overcome obstacles.
• Ability to prioritize and plan work activities; use time efficiently; plan for additional resources.
• Ability to interact with others tactfully; react well under pressure; treat others with respect.
• Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; monitor own work to ensure quality.
• Ability to meet productivity standards and strive to increase productivity.
• Ability to observe safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials safely and efficiently.
• Ability to follow instructions, respond to management direction, and take responsibility for own actions.
• Ability to see and offer assistance when needed.
• Ability to operate a motor vehicle in a safe and efficient manner.

Minimum Qualifications:

• High School Diploma or equivalent required.
• At least five (5) years of previous experience as a tire service technician required.
• Equipment maintenance/repair experience is a plus.
• Experience in all aspects of construction equipment-related tire service preferred.
• CDL is preferred.
• Valid state driver's license and qualified to operate a vehicle under the conditions of the Company's Driving Policy.
• Ability to pass drug, driving, and background screenings.

Working Environment:

The work environment characteristics described here represent those that must be met by an employee to successfully perform the essential functions of this job. The Tire Service Technician may be required to work after regular working hours (6:00 am-6:00 pm) for after-hour call-outs. Brice Equipment has a fast-paced, multi-tasking office environment requiring a high degree of efficient and effective performance. Work is performed outside in harsh weather environments and may be required to work after normal working hours. Adaptability regarding schedule and design changes, and occasional overtime for immediate field support may be necessary.