Senior Account Manager

Senior Account ManagerKaseya is looking for an enthusiastic and results-driven Senior Account Manager to focus on the expansion of existing accounts. In this role, you will be responsible for identifying new growth opportunities within your portfolio, strengthening relationships with existing clients, and driving revenue growth through strategic account management.Key ResponsibilitiesAccount Expansion: Proactively engage with current customers to identify upsell and cross-sell opportunities, leveraging Kaseya's full suite of products to drive revenue growth.Customer Relationship Management: Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction while aligning their needs with Kaseya's solutions.Strategic Sales Execution: Develop tailored strategies for each account, including regular check-ins and business reviews, to identify new opportunities and overcome potential challenges.Manage Adoption Metrics: Monitor customer usage, proactively addressing adoption challenges and following established sales processes to drive cross-sell, upsell, and expansion strategies.Revenue Growth: Take ownership of your sales targets, consistently exceeding quotas while delivering exceptional value to clients. Actively contribute to both short-term and long-term revenue generation strategies.Collaboration: Work closely with internal teams, including Customer Success and Sales, to deliver exceptional customer experiences and ensure smooth implementation of new solutions.CRM Management: Utilize Salesforce to manage leads, opportunities, and accounts, ensuring all interactions are logged and tracked to drive sales success.Required Qualifications3+ years of B2B sales experience, ideally in a technology or SaaS environmentA strong passion for sales and a proven track record of exceeding sales targetsAbility to thrive in a fast-paced, metrics-driven environmentMotivated, coachable, and competitive with a resilient drive to succeedExcellent organizational, interpersonal, and communication skillsProficient in using CRM tools (Salesforce) to manage leads, opportunities, and accountsStrong analytical skills with the ability to create accurate sales forecasts