Product Development Specialist

Join the best home financing professionals in the industry! Our team is our greatest asset. At First Home Mortgage, we support and invest in our employees across every branch and our corporate office so they can deliver the best possible experience for our borrowers. FHMC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, or protected veteran status and will not be discriminated against on the basis of disability. Blue Cross/Blue Shield Health Insurance EyeMed Vision Insurance Company paid Long-Term Disability Insurance Eligibility to join 401(k) the 1st of the month following 30 days of employment Mortgage Processor – Canton, GA First Home Mortgage is seeking a detail-oriented and experienced Mortgage Processor to join our dynamic and growing Canton team. The ideal candidate is responsible for reviewing and validating all information presented on the Loan Application by the consumer. The candidate will review the loan application and any corresponding documents gathered by the Loan Officer during the application process. The Loan Processor will communicate with the borrower to request any additional documentation as needed to validate all information to present to the Underwriter and procure loan approval. Position Responsibilities Within 72 hours, ensure all company minimum standards are met, including fees, documentation, schedule loan closing, and application accuracy. Order and review appraisals, ensure UCDP submission, and timely delivery to customers. Procure and provide condominium documents. Review loan and credit documents, update Encompass, and use AUS for automated approval. Assist in acquiring post-closing loan purchase requirements as necessary. Analyze financial documents and ensure compliance with regulations. Position Qualifications Familiarity with loan software, Encompass preferred. Standard caseload: Carry 20-30 loans in process, closing 15+ loans per month efficiently. 7+ years of experience in the mortgage industry is required. New construction experience preferred. Knowledge of loan procedures and regulations. Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities. Ability to work in a fast-paced environment. Entry-Level Loan Originator Training Program – New College Graduates First Home Mortgage Corporation is seeking entry-level Loan Originators. This is a fantastic opportunity for recent college graduates looking to grow into a career in mortgage banking. If you are looking to become an integral part of a professional, highly motivated team, earn while you learn, and start a career with excellent growth potential, our entry-level Loan Originator Training Program may be the right fit for you. Program Highlights Competitive starting salary plus basis point commission during the first 12 months for entry-level loan originators Direct Branch Manager supervision (e.g. shadowing, daily interaction) Monthly video sessions and calls with top-performing Loan Officers, providing insider knowledge Committed internal teams: Product, Technical, Processing, and Marketing Support Internal training and support to help navigate through all social media channels Some Reasons Why First Home Mortgage May be of Interest Excellent compensation and benefits package Very professional and supportive office environment Large product menu, strong pricing, and talented support staff In-house processing and underwriting Executive Assistant – Crofton, MD First Home Mortgage is seeking a highly organized and proactive Executive Assistant to provide high-level administrative support to our Crofton team. The ideal candidate will manage schedules, coordinate communications, handle confidential customer information, and ensure efficient day-to-day office operations. Key Responsibilities Manage executive calendars, appointments, and travel arrangements Coordinate meetings, prepare agendas, and take meeting minutes Screen calls, emails, and correspondence on behalf of executives Prepare reports, presentations, and other business documents Maintain confidential records and sensitive information Liaise with internal departments, clients, and external stakeholders Organize events, conferences, and company functions Track deadlines, follow up on action items, and support project coordination Handle expense reports, invoices, and basic budgeting tasks Perform general administrative duties as assigned Qualifications Proven experience as an Executive Assistant, Administrative Assistant, or similar role Strong organizational and time-management skills Excellent verbal and written communication abilities Proficiency in Microsoft Office Suite and scheduling tools Ability to multitask and prioritize effectively High level of professionalism and discretion Strong attention to detail and problem-solving skills Preferred Skills Knowledge of office management systems and procedures Familiarity with project management software Proficient with Canva, Social Media and Excel Ability to work independently in a fast-paced environment Full-time position In-office, hybrid Salary Range from $42-$60K annually depending on experience. Location – Onsite/ Hybrid, Middle River, MD Desktop Support Specialist – Mortgage Operations Team The Desktop Support Specialist acts as the first line of technical assistance for the company’s mortgage operations team. Driven by a positive customer service attitude, this entry-to-mid-level role is responsible for handling daily user inquiries, resolving routine software glitches, managing basic Windows/desktop-level issues, and assisting with foundational system maintenance. Key Responsibilities Provide Tier 1–2 technical support for hardware, software, and network issues. Deliver timely resolutions and maintain strong communication with end users. Track and manage all work through Zendesk. Diagnose and resolve hardware, software, and network issues Support users via phone, email, chat, and remote tools Configure systems, applications, and user accounts Set up and troubleshoot desktops, laptops, and peripherals Deploy, image, and configure devices using SCCM Install, support, and manage Microsoft 365 suite and Adobe Acrobat Enterprise applications Support and administer Azure and related cloud services Maintain and troubleshoot printing/scanning devices Troubleshoot network and VPN connectivity using Palo Alto firewalls and GlobalProtect Install and update software and patches via Tanium Deployment Remove malware and ensure device security Coordinate with vendors for support and warranty Create, update, and resolve all tickets in Zendesk Document troubleshooting steps and resolutions Maintain proper categorization and data accuracy Manage ticket queues to meet SLA expectations Escalate issues appropriately and follow through to resolution Follow up with users to confirm issue closure Experience & Qualifications Experience: 1–2 years of experience in an IT helpdesk, desktop support. Technical Knowledge: Proven familiarity with Windows operating systems, remote desktop troubleshooting practices, and basic internet/connectivity troubleshooting. Skills: Exceptional organizational skills, strong diagnostic capabilities, and a desire to learn technical system and desktop administration. #J-18808-Ljbffr First Home Mortgage Corporation