Patient Logistics Coordinator / RN (Hiring Immediately) (Tyler)

Join our team as a rotating shift, part-time, One Call Patient Logistics Coordinator (RN) in Tyler, TX.

Why Join Us? 

Thrive in a People-First Environment and Make Healthcare Better   

• Thrive:  We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.  

• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.  

• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.  

  Get to Know Your Team:  

• Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.

The Patient Logistics Coordinator RN (PLC-RN) plays a vital role in managing patient admissions across the Ardent Health system by applying clinical expertise and judgment to ensure appropriate and timely patient placement. This role involves conducting initial admission screenings using standardized clinical criteria to determine eligibility and alignment with hospital policies. The PLC-RN operates with a high level of autonomy, making independent decisions in complex clinical scenarios to optimize patient outcomes and resource utilization. They perform detailed triage assessments to evaluate patient acuity and prioritize admissions based on urgency and available resources, ensuring that patients are placed in the most suitable care setting.

In addition to clinical responsibilities, the PLC-RN serves as a central coordinator, facilitating communication and collaboration among referring facilities, physicians, nursing staff, and various hospital departments. They work closely with hospital leadership and transfer center teams to streamline patient transitions, reduce delays, and maintain continuity of care. The PLC-RN also monitors and identifies systemic barriers to patient throughput, analyzes trends, and reports findings to leadership to support strategic improvements in hospital operations. Their role requires strong relationship-building skills, clinical insight, and the ability to navigate complex healthcare environments to ensure efficient and effective patient flow throughout the system.

1. Coordinates all components related to the admission/transfer or consult of emergent, urgent and elective patients into an accepting facility from referring hospitals, clinics, urgent care clinics and physician offices with guaranteed appropriate level of care and timely, appropriate mode of transport.
2. Systematic processing of patient acuity and expert level of clinical decision making, to facilitate the patient flow through the continuum of care.
3. Ability to document and prioritize patient information to formulate an accurate picture of the patient and his/her condition for accepting physicians, nurses, or other healthcare workers.
4. Stays up to date with all departmental procedures, policies, and communications to ensure adherence of appropriate process for final referral resolution.
5. Assign Transfer Priority Level for triage / transport of patients to prioritize bed and transportation resources.
6. Maintain Patient Logistics Center data collection and provide feedback to referring facility on patient transition and outcomes.
7. Demonstrates Knowledge of human growth and development, assessment, range of treatment and care of patients of all ages of patients served.
8. Screens admissions, using approved criteria, for appropriateness of level of care orders and bed assignments. Educates nurses, physicians, and ancillary staff in level of care and admission/transfer issues/ opportunities.
9. Through effective and professional communication, acts as a liaison between physicians, patients/family, hospital staff and patient care areas, outside agencies to promote efficient patient flow.
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