SENIOR CLERK

Senior Clerk - 64035694

This position involves complex clerical work under limited supervision. This position must be able to use independent judgment in assisting the Operations Department. This position provides clerical support to the Public Health Services Manager (PHSM) in the Operations Division. This employee independently performs complex assignments under limited supervision. This position reports directly to the PHSM and independently performs the following duties:

Responsible for purchasing using the State Purchasing Card and My Florida Market Place. Complies with all the rules and regulations pertaining to its usage. Complies with mandatory requirements in Section 215.422, Florida Statues and Chapter 32-24, Florida Administrative Code.

This position is responsible for purchasing card responsibilities and processes purchase requisitions and purchasing card transactions, maintaining and reconciling. This position must follow appropriate state laws and guidelines using reasonable judgment when making purchases. Pays invoices within 5 days of receipts.

Purchasing Card (P-card) Holder- 01 approver. Acts as the Vehicle Coordinator. Reviews vehicle logs on a monthly basis. Completes vehicle report monthly. Responsible for ensuring the completion of vehicle maintenance. Trains all employees on vehicle policy. Assists employees with scheduling vehicles on the Microsoft Outlook Vehicle Calendar.

Responsible for the health department daily consolidated report and getting the deposit ready to go to the bank. Date stamp mail and distribute internally to programs. Maintains an updated phone list for all locations. Take the department meeting minutes for bi-weekly department meetings. Serve as backup for the cell phone verification system. Keep inventory of the spare cell phones and cell phone inventory log. Operator for the call center functions for the Florida Department of Health in Santa Rosa. This responsibility requires the employee to log into the phones by 8:00 a.m. to 5:00 p.m. each day. Employee is responsible for answering calls in a timely manner. Call center responsibilities include scheduling appointments for the health clinic.

Expectation for call center group is to answer 95% of incoming calls. Post payments, voucher ACH payments, complete school health billing and support the billing Hub with corrections. Responsible for completing and submitting the vehicle report, phone list update, cell phone log, meeting minutes, & work ticket updates by the 5th business day of each month to the Public Services Manager. Receives billing for the county health department from clinics and sealant program. Audits billing for accuracy to prevent denials or inaccurate payments. Processes Medicaid and third-party billing through electronic transmissions or manual methods. Prepares executive level correspondence to billing agents, providers, physicians, etc. Assists in maintaining internal provider files for required information and establishes billing provider numbers. Gathers, collects, and calculates information as needed or requested by supervisor, management, central office, or any outside billing agency such as Medicaid, Medicare, or a 3rd party insurance company. Reviews the county health department's services and billing procedures. Research ways that we can improve our billing and increase revenue and makes recommendations to supervisor and management. Enters and maintains information on the recovery of first, second-, and third-party benefits available to the department from group and individual insurance plans, parents, clients, and other resources. Post all dental payments in HMS. Working the denials received on the EOB. Update the FLOSS system twice per year (end of March and end September). Performs back-up to all front desk operations. Serves as backup for Vital Statistics, Billing, Front desk, and Purchasing Agent. This position may require lifting as much as 25 pounds. Codes and certifies Employee Activity Records (EARS) within 7 calendar days. Attends in-service education programs, conferences, and staff meetings. Completes required training. Completes statistical reports and required program specific reports with follow-up to supervisor. Performs back-up to all front desk operations. Performs special projects as instructed by the Public Health Services Manager F – SES. Must complete required annual trainings as they are assigned. Attends required staff meetings. Other duties as required.

Required Knowledge, Skills, and Abilities: Knowledge of general office procedures and practices, correct grammar usage and basic arithmetic. Must have the ability to prepare reports and correspondence, follow instructions, review data for accuracy and completeness, communicate effectively and establish and maintain effective working relationships with others.

Qualifications: Valid driver license.

The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions (For more information, please click Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, including monthly costs, visit