Front Desk Agent

Front Desk Receptionist/Concierge

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Experience the luxury of living and working in one of the Southwest's most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona's red rocks, a visit to the Grand Canyon, or exploring Arizona's diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.

Department: Front Office

Position: Front Desk Receptionist/Concierge

Status: Full-Time

Summary:

To handle all check ins and check outs for the Residence Club. Handle all Concierge requests for Residence Club guests and all other inquires in an efficient, courteous, and professional manner to achieve maximum satisfaction while complying with all Four Seasons' policies.

Responsibilities:

Job duties include but are not limited to:

• Welcoming and registering Residence Club guests
• Be knowledgeable of local attractions and restaurants
• Quote and be familiar with room types and rates for current and future dates
• Arranging luggage to be delivered to guest room
• Issuing keys, explaining method of payment, maintaining balanced bank & handling guest inquiries and requests
• The ability to assist the bell team in the event of heavy business volume.

Skills/Qualifications:

• The position requires a flex schedule with ability to work days, evenings, weekends and holidays
• 1-3 years previous hotel/resort experience required or similar previous position
• Requires knowledge of the ability to operate computer equipment
• Ability to read and speak English in a clear manner.

Some Benefits Four Seasons Employees Enjoy Include:

• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft.
• Inclusive and diverse employee engagement events all year round.
• Exclusive discount and travel programs with Four Seasons
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
• And so much more!

US work authorization is required.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.