Medical Assistant

Job Description

Job Description

Purpose:The Medical Assistant supports ancillary and physician staff in providing for the needs of patients.Responsibilities/Essential Functions:Rooms patients and accurately collects and records patients' medical history; including vital statistics, allergies, medications and concerns.Prepares exam room, stocks and maintains supplies and equipment, keeping the rooms neat and clean.Assists with scheduling routine appointments and check out procedures.Addresses patients with a compassionate, friendly and caring attitude.Consistently maintains and updates medication knowledge, staying current with industry trends and standards, attends in-services internal or external.Requests insurance authorizations when needed.Documents receipt, assists with ensures completion of disability and other miscellaneous forms/ letters in a timely manner.Effectively assists with E-Prescribing, authorizing drug refills and physician and Physician Dispensing.Triages phone calls and routes and relays information in a timely manner to staff and providers in a timely manner.Daily review and processing of voicemails, reminders, and emails.This position may require that the M.A. occasionally travel to other Clinical sites upon requestExperience, Qualifications/Education:High school diploma or equivalent requiredMedical Assistant Certificate from an accredited education institutionKnowledge of computer/telephony support, preferably in a health care environmentStrong customer service background, preferably in health care environmentExcellent verbal communication skillsCompetence with computer processing functions and other standard office equipmentAbility to manage and prioritize multiple tasksAbility to calmly and professionally resolve customer issues with diplomacy and tactAbility to work independently with minimal supervisionStrong organizational skills