Business Process Specialist

Benefits Overview A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best, we hire the best! Benefits Offered by CoBank Careers with a purpose Time-Off Packages, 15 days of vacation, 10 paid sick days and 11 paid holidays Competitive Compensation & Incentive Hybrid work model: flexible arrangements for most positions Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance Robust associate training and development with CoBank University Tuition reimbursement for higher education Outstanding 401k: up to 6% matching and additional 3% non-elective contribution & Student Loan Match Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution Associate Resource Groups: creating a culture of respect and inclusion Recognize a fellow associate through our GEM awards Job Description The HR Process & Controls Specialist supports Human Resources operational processes by maintaining process documentation, coordinating compliance activities, assisting with control monitoring, and preparing routine reporting. The role follows established procedures and works with HR stakeholders to support operational consistency, policy adherence, process documentation, and audit readiness. Essential Functions Assists in reviewing current-state HR operational processes and escalates potential risk points, controls gaps, bottlenecks, inefficiencies and opportunities to improve quality, compliance, cycle times, and customer service. Maintains the HR SOP Library, including current-state and future-state workflows, standard operating procedures, job aids, process maps, decision points, handoffs, controls activities. Supports cyclical reviews and testing of SOPs to validate compliance with established controls, policies and directives; tracks findings, coordinates stakeholder updates, and helps ensure revised SOPs are approved, published and communicated in a timely manner. Performs assigned HR operational control activities, including review of risks, control evidence, issue and exception tracking, and documentation required to demonstrate compliance with established policies and procedures. Supports internal and external audit activities by gathering evidence, validating control operation, responding to information requests, and supporting coordination of remediation of identified findings or process concerns. Prepares routine reports and assists with data collection and data validation activities. Escalates findings to leadership when appropriate. Collaborates with HR departments and stakeholders to gather information, support documentation updates, and assist with implementation activities for approved process improvements. Participates in HR technology, automation, and transformation initiatives by supporting requirements definition, user acceptance testing, process validation, change readiness, training materials, and post-implementation monitoring. Maintains a service-oriented and controls-conscious approach by balancing associate experience, operations efficiency, policy adherence, data integrity, and risk mitigation in day-to-day decisions and recommendations. Supports monitoring external compliance needs and coordinates across HR Centers of Excellence (COEs) to ensure appropriate teams have clarity on current and upcoming requirements and centrally tracks execution of associated compliance work happening across COEs. Education Bachelor's Degree in Human Resources, Business Administration, Operations Management, or a related field preferred Work Experience 1 year in business process analysis, operations, internal controls, compliance, audit, HR, or related operational activities required 1 year of experience documenting workflows, developing SOPs, conducting root cause analysis, supporting control testing, or participating in process improvement initiatives required Ability to analyze business processes, identify risks and control points, and recommend practical improvements. Understanding of internal controls, compliance documentation, segregation of duties, exception monitoring, and risk mitigation concepts. Ability to partner with technical and non-technical stakeholders, gather requirements, influence without direct authority, and communicate process changes effectively. Strong analytical and problem-solving skills, identify patterns, and communicate findings clearly. Strong attention to detail, written communication, organizational skills, and ability to manage multiple priorities while maintaining quality and confidentiality. MS Applications including Excel skills, including formulas, pivot tables, lookups, data validation, and structured analysis. Experience with Power BI or similar reporting tools preferred. About CoBank The typical base pay range for this role is between $58,100 - $66,500. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance. The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law. CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending agencies chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore. REASONABLE ACCOMMODATION We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including qualified individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process, including completing an application, interviewing, or otherwise participating in the employee selection process, please submit a request by emailing View email address on click.appcast.io. Include your contact information and specific details about your requested accommodation. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. CoBank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr