Vice President, Member Experience - Valley First Credit Union (Modesto, CA)
Cutoday USA
Vice President, Member Experience - Valley First Credit Union (Modesto, CA)
Published: July 3, 2026
Type: Full Time
Qualifications
- Bachelor’s degree in Business or equivalent experience strongly preferred.
- 8+ years of retail and branch experience within a credit union or community bank.
- Strong knowledge of consumer products and member financial solutions.
- Experience leading frontline teams, branch leaders, and/or contact center teams.
- Strong presentation, sales, communication, and relationship-building skills.
- Symitar experience preferred.
- Ability to manage multiple priorities, lead through change, and build trust across the organization.
Responsibilities
- Create a strong, consistent member experience across branches and the contact center.
- Build annual business plans that support growth, service excellence, and team accountability.
- Strengthen member relationships by helping teams connect members with the right financial solutions.
- Lead, coach, and develop branch and contact center leaders.
- Use KPIs, member feedback, and operational insights to improve performance.
- Partner across the organization to implement new products, processes, systems, and service enhancements.
- Support community engagement, financial education, and Valley First’s commitment to Making Good Happen.
- Foster a culture grounded in Passion, Learning, and Ownership.
Location: Modesto , California
Valley First Credit Union is creating a new and exciting leadership role designed to shape how members experience the credit union every day. As Vice President, Member Experience (VP), you will lead the branch network and contact center, drive service and growth, strengthen team performance, and help members connect with the financial solutions they need.
This is a high-impact opportunity for a strategic retail leader who knows how to inspire teams, improve service, and bring the mission to life: “working together to provide superior service for our members and community.”
#J-18808-LjbffrVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Vice President, Member Experience - Valley First Credit Union (Modesto, CA) in Modesto, CA vacancy
- ...Financial Officer - Valley First Credit Union (Modesta, CA) Published: July... ...management experience. At least 8 years... ...decisions. Location: Modesto , California Valley... ..., performance, and member value for a $1.1B... ...advisor to the President & CEO, Board of Directors...UnionFull time
Cu Today, Llc
Modesto, CA2 days ago $285k - $325k
...Vice President, Accounting - Modesto, CA The Save Mart Companies operates over 200 stores in neighborhoods... ...investment of cash balances, letter of credit requirements, and working capital... ...and Abilities: Public accounting experience, including audit experience at a...SuggestedWork at officeLocal areaThe Save Mart Companies
Modesto, CA4 days ago$29 - $38 per hour
...Organization Billion-dollar credit union serving nearly 80,000 members throughout... ...beautiful Central Valley is looking to expand... ...duties as assigned. Experience, Education & Skills... ...Offices in Modesto, CA using the greater Central... .... #J-18808-Ljbffr Valley First Credit UnionUnionHourly payFull timePart timeWork at office- ...Associate Vice President, Collections, Loss Mitigation About the Company Large federal credit union in the southwest U.S Industry Banking... ...the contact with members to obtain delinquent payments... ...minimum of 4 years' related experience, with at least 3 years in...Union
- ...gas brands. Headquartered in Union City, CA, we operate a growing... ...products, and an exceptional store experience, guided by our core values:... ...careers for all three shifts (first, second, or third) allowing... ...the organization.Our Team Members are responsible for ensuring...UnionFull timePart timeImmediate startAll shiftsFlexible hoursShift work
Loop Neighborhood
Modesto, CA5 days ago $346.5k
...clinics are meant to deliver. As a core member of an interdisciplinary team, the Senior... ...medical license Minimum 2-5 years of experience required in a primary care/geriatric... ...as well as other hot spots such as Napa Valley, Yosemite, and Lake Tahoe. Community...Work at officeLocal areaRelocation package$18.36 - $18.92 per hour
...Juice Bar Cashier PT Store: Modesto #63 Orangeburg Ave Map... ...delivering extraordinary customer experiences and thrive in a fast-paced,... ...Benefits Full-Time Team Members ~ Health medical plan: $25... .... Savings marketplace & credit union membership. Recognition programs...UnionFull timePart timeFlexible hoursShift workWeekend workAfternoon shift$22.25 per hour
...hiring Bus Drivers to join our team in Modesto, CA! No prior bus driving experience is required — we provide paid CDL... ...to $30.25 per hour over 2 years(Union Collective Bargaining Agreement PayScale... ..., proudly operated by 110,000 team members from around the world. As an...UnionHourly payContract workLocal areaLong distanceTransdev
Modesto, CA1 day ago$42.29k - $53.06k
...America AFSCME Local 3930 Member Resources Center... ...Resources Center (MRC) Based in Modesto, CA UDW Overview: United Domestic... ...3930 is a statewide labor union that represents more than 200... ...Salary Range: (Depending on experience) Member Resources Center Representative...UnionHourly payFull timeWork at officeLocal areaMonday to FridayFlexible hours- ...DATA ARCHITECTCoffee Road - MODESTO, CA 953551. Catalog and document... ...anomaly detection2. Create member risk segmentation and geographic... ...privacy controls- **Member Experience Analytics** 1. Build 360-... ...organization4. Contribute to attaining Credit Union objectives by accomplishing...Union
Mocse
Modesto, CA5 days ago $55 - $73.68 per hour
...Direct Hire | Central Valley & Greater Bay Area, CA | $55.00 - $73.68 per hour... ...is a well-established, non-union (merit shop) commercial and... ...• Train and mentor crew members • Secure equipment after... ...Minimum 5+ years of electrical experience; foreman or lead...UnionHourly payFull timeContract workFor contractorsApprenticeshipWork at officeLocal areaNight shiftINNOVATION CONSULTING INC
Modesto, CA5 days ago$89.75 - $106.61 per hour
...other health care team members. Essential Responsibilities... ...Qualifications: Experience ~ One year recent... ...Competency within the first three months of hire may... ...Location: California,Modesto,Modesto Medical Center... ...Regular Employee Group/Union Affiliation: A10|NNU|California...UnionPart timeWork experience placementWork at officeShift workNight shiftKaiser Permanente
Modesto, CA3 days ago- ...Center for the Arts via TOC Arts Partners Modesto, CA 95354 Deadline Rolling Posted Aug 07, 20... ...the quality of life in the San Joaquin Valley by providing an inspirational civic... ...staff, artists, volunteers and community members. Model and lead a culture of teamwork and...Summer workLocal area
Asian American Arts Alliance
Modesto, CA1 day ago $103.43k - $155.14k
...responsibilities for the Credit Union. Ensure that all Credit... ...accuracy and timeliness of members’ state and federal taxes... ...the CFO. Education, Experience and Skills ~ Degree in... ...Offices in Modesto, CA using the greater Central Valley area for our pay range calculations...Union$88.63k - $128.93k
...Concord, El Monte, Fresno, Modesto/Turlock, Orange,... ...Stockton, and Yuba City, CA We are seeking... ...a critical time for unions, our members, our communities, and... ...following education and experience A strong desire to... ...are typically at the first step on our salary range...UnionWork experience placementNight shiftAfternoon shift- ...Poppy Market locations. Headquartered in Union City, CA, we’re part of a fast-growing network... ...-you products and an exceptional store experience, guided by our core values: People, Teamwork... ...Description: As a Restaurant Team Member, you will play a crucial role in...UnionFull timePart timeLocal areaImmediate startFlexible hoursShift work
- ...Vice President, Investor Relations About the Company Renowned private markets investment... ...have 8–12 years of institutional sales experience in asset management, preferably in... ...Extensive knowledge of private equity, private credit, and real assets or infrastructure is...Work at office
$67k - $70k
...established insurance brand that serves union members, veterans, and their families across... ...protect the people they care about. First-year earnings are estimated at $67,000... ...forYou do not need previous insurance experience. Comprehensive training is provided. The...UnionWork at officeRemote workWork from homeHMG Careers
Modesto, CA4 days ago$16 - $20 per hour
...Part-Time Sales AssociateLocation: Modesto, CA (403 Vintage Faire Shpg Ctr)Journeys is a teen... ...youth culture. The in-store Journeys experience features an energetic environment, friendly... ..., marital or registered domestic/civil union partner status, gender identity and/or expression...UnionPart timeNight shiftWeekend workJourneys
Modesto, CA1 day ago$102.95 - $109.22 per hour
...Nurse MidwifePrimary Location Modesto, California Facility Name... ...pregnancy. Observes signs of the members general and obstetrical... ...Qualifications:Three (3) years of experience as a C.N.M. with in the last... ...Status: Regular Employee Group/Union Affiliation: A24|AFSCME|UNAC-...UnionHourly payPart timeWork experience placementWork at officeShift workNight shiftKaiser Permanente
Modesto, CA3 days ago- ...Vice President of Service Operations About the Company Globally recognized manufacturer... ...Bachelor's degree and at least 10 years' of experience in operations, with a preference for... ...the Americas. The VP will be a key member of the Americas Leadership Team, with full...
$134.62 - $159.91 per hour
...effective working relationships with members of the health care team,... ...Basic Qualifications: Experience ~ Minimum of 6 months... ...Primary Location: California,Modesto,Modesto Medical Center... ...Temporary Employee Group/Union Affiliation: A10|NNU|California...UnionFull timeTemporary workWork experience placementWork at officeShift workKaiser Permanente
Modesto, CA1 day ago$68.56 per hour
...Livermore; Los Banos; Merced; Modesto; Oakland; Oroville; Paso Robles... ..., which has over 100 years of experience representing employees at PG&E... ...ofsuccessful completion of a Union Sanctioned JATC Inside Wireman... ...within 12 months from hire date.CA CDL Class A Permit, or...UnionHourly payApprenticeshipLocal areaNight shiftWeekend workPG&E Corporation Careers
Modesto, CA2 days ago- ...Referral Coordinator Location: Modesto, California (Fully Onsite)... ...inquiries from providers, members, and staff regarding specific... ...2) years of directly related experience in accounting or a related field... ..., political affiliation, union membership, or any other characteristic...UnionContract work
Apex Systems
Modesto, CA2 days ago - ...insects, and changing environments Required Experience: Ability to effectively lead a survey crew and train/mentor survey crew members Must be able to operate a total station and... ...and clean driving history OSHA 10 and CPR/First Aid or ability and willingness to acquire it...Full timeWork at officeLocal areaRemote workLong distance
Westwood Professional Services
Modesto, CA4 days ago $67.45 - $94.43 per hour
...empathetic communication. As a valued member of a collaborative,... ..., dignity, and teamwork come first. You are expected to follow all... ...Provider Typical Experience: ~2 years recent relevant experience... ...Needed Benefits: Yes Unions: No Position Status: Non-Exempt...UnionFull timeWork at officeLocal areaMonday to FridayShift workWeekend work- ...Support: Provide backup support to other members of the Office of the CEO, as needed.... ...: Minimum of 10 years of professional experience in a C-suite or senior-level administrative... ...U.S. office: Philadelphia, PA; Carlsbad, CA; or Palo Alto, CA is required and being able...Full timeWork at officeImmediate startRemote workFlexible hoursShift work
C-SUITE ASSISTANTS
Modesto, CA19 hours ago $181.88k - $291.01k
...communities. With care centers in Modesto, Stockton and six other communities in the Central Valley, Sutter Gould is able to offer... ...: EDUCATION: Equivalent experience will be accepted in lieu of the... ...As Needed Benefits: Yes Unions: No Position Status: Exempt...UnionFull timeLocal areaMonday to FridayShift workWeekend work$160k - $185k
...heartland. Anchored in the North San Joaquin Valley, we are facilitating collaboration... ...assign additional duties. Education and Experience: Education - Bachelor’s degree... ...benefits package. • Position is based in Modesto, CA. This is an on-site leadership role; to...Contract workWork at officeLocal areaRemote work3 days per week- ...President About the Company Premier executive leadership community... ...community in Orange County, CA. The successful candidate... ...primary relationship for chapter members. This role involves... ...should have a minimum of 5 years' experience in a relationship-driven role...Local area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President, Member Experience - Valley First Credit Union (Modesto, CA). Be the first to apply!
Related searches
- vp customer service Modesto, CA
- vice president sustainability Modesto, CA
- vice president internal communications Modesto, CA
- vice president data science Modesto, CA
- vice president revenue management Modesto, CA
- vice president finance Modesto, CA
- vice president of digital marketing Modesto, CA
- vice president logistics Modesto, CA
- vice president of accounting Modesto, CA
- vice president event Modesto, CA