Risk, Quality and Performance Analyst

Business Analyst Location: Columbus, OH (Local to Columbus OH Only) Responsibilities Requirements elicitation: conduct interviews, workshops, and document analysis to gather business requirements from P&C stakeholders. Documentation & user stories: translate high-level business needs into detailed, development‑ready user stories with clear acceptance criteria; maintain thorough documentation of system requirements. Process mapping: analyze and model current state ("As‑Is") and future state ("To‑Be") business processes related to policy lifecycle, claims adjudication, or billing operations. Stakeholder collaboration: act as liaison between P&C business leaders, product owners, and technical teams to ensure mutual understanding of requirements and system capabilities. Testing support: collaborate with QA team to develop test plans and scenarios; facilitate and participate in user acceptance testing (UAT) to ensure solutions meet business expectations and regulatory standards. System integration: assist in evaluating and implementing updates to core administration platforms (e.g., Guidewire, Duck Creek) or proprietary insurance systems. Essential Skills Strong requirements elicitation and documentation capabilities. Experience with user story creation and acceptance criteria. Proficient in process mapping and business analysis of policy lifecycle, claims adjudication, or billing processes. Effective stakeholder collaboration and communication. Knowledge of testing cycles, including UAT support. Familiarity with core administration platforms such as Guidewire or Duck Creek. #J-18808-Ljbffr