Claims Specialist - Professional Liability

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Great American’s Professional Liability Division offers medical and non-medical service providers protection from claims alleging an act, error or omission by the firm, its staff or contractors working on its behalf. The Division recognizes every industry has its own unique needs and develops customized coverage solutions for specific professional liability exposures.

The Professional Liability Division is looking for a Financial Products Claims Specialist. This individual will work on a variety of claims including Design Professionals, Real Estate, Small Accountants and Medical Professional Liability. The ideal candidate would work fully remotely and be located on the East Coast.

Essential Job Functions and Responsibilities

• Investigates, evaluates, and adjusts Design Professional, Real Estate, Small Accountants, and Health Care Professional claims.
• Reviews and evaluates coverage and/or liability.
• Draft coverage position letters.
• Retains and directs approved consultants and outside counsel. Responsible for maintaining cost controls and overseeing the work of outside counsel.
• Prepares periodic claims reports and financial evaluations.
• Set reserves within prescribed limits and submit written recommendations for reserves outside authority.
• Ensures that claims payments are issued in a timely and accurate manner.
• Ensures compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
• As directed, may assist Underwriting, Marketing, Risk Management, and Loss Prevention with projects, including evaluating potential new business.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.

Qualifications

• Generally, 2 to 5 years of related experience. Bachelor’s Degree or equivalent experience or may possess LLM (Master of Law) or JD (Juris Doctorate) and current attorney license with 2 to 5 years of post-bar experience.
• Works on moderate to highly complex assignments requiring knowledge in breadth and / or depth within Professional Liability claims, including but not limited to Design Professionals, Real Estate Professionals, Accountants, and Health Care Professionals.

• Must be a highly effective communicator, both verbally and in writing. Able to communicate effectively with people at all levels from across the organization and with external customers and prospects.

• Extensive use of computers and software programs, including MS Word, Excel, PowerPoint, as well as the ability to learn third-party and proprietary software as required.

Business Unit:

Salary Range:

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at .

*Excludes seasonal employees and interns.